Software Engineering Program Manager

  • San Francisco, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Square Hardware is hiring a Software Engineering Program Manager to partner closely with our Software Device Engineering teams by planning and executing complex programs. The successful candidate will have a proven track record of driving firmware and software development schedules that align with both hardware delivery and field releases, and have a deep understanding of embedded and system development. 

Role Location:

We want employees to be able to reside where they feel most creative and productive. You will be part of a distributed team and are open to sharing and adjusting to typical working hours (Pacific Standard Time). 

You Will:

  • Create and maintain a software development schedule for a complex consumer electronics payment product in partnership with engineering managers and technical leads.

  • Work with key stakeholders in product management and engineering to define strategy and requirements.

  • Work closely with Software Engineering Program Managers and Product Managers to coordinate critical cross-functional work and convergence dates.

  • Work with distributed teams to deliver supporting software and services in sync with launch timelines and communicate regularly with cross-functional teams on status, risks and change control.

  • Identify the key technical risk areas and develop actionable mitigation strategies.

  • Communicate key developments, updates, and problems to teams (both technical and non-technical) in other disciplines.

  • Grasp complex technical topics and abstract key issues and risks into an actionable form.

  • Develop and champion processes for efficiency and scale in the software engineering organization.


You Have:

  • 5+ years of relevant engineering & technical program management experience.

  • BS or relevant industry experience.

  • Demonstrated experience driving technical deep dives.

  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules.

  • Technical knowledge of software architecture ideally focused on firmware and embedded systems for consumer products.

  • Experience with the common challenges in embedded systems, including the cross-functional development of custom hardware.

  • The ability to understand and deal well with rapid development cycles and to remain flexible in the face of uncertainty.

  • Demonstrated experience managing trade-offs given specific constraints. 

  • Excellent communication, organizational and leadership skills; ability to inspire team members.

  • Self motivation and a proactive attitude with demonstrated creative and critical thinking capabilities.

  • Extended experience in agile methodologies.

  • Able to demonstrate understanding of software development life cycle and best practices.

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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