Card Operations Analyst, Verse

  • Madrid, Spain
  • Full-time

Company Description

Verse is a financial brand within the ecosystem of Square, located in Barcelona. Our goal is to take the friction out of spending and sharing money through peer-to-peer transactions. Our digital wallet allows you to share payments instantly, safely, and free of charge in select European countries.

We are collaborating closely with the Cash App organization to build a product that refines the world’s relationship with money by making it universally accessible. This partnership will enhance support and continued investment in our company’s growth across the European Union.

We want to hire the best talent to join our team, headquartered in Spain. We have offices in Barcelona and Madrid. Interested in learning more?

Job Description

What you will do:

  • Help to define, measure and track key performance indicators for the card

  • Create processes to guarantee reconciliation of clearing and settlement

  • Optimize acceptance and reliability of the card

  • Optimize fulfilment of the card across 12 countries

  • Handle stock and supply chain to assure there are no disruptions in delivery

  • Work with Product Team to improve UX/UI of the card section in the app

  • Work with Growth to create campaigns that generate engagement with the card

What do we expect from you:

  • You are curious and hands on - You will become the number 1 ambassador and user of the card

  • You are proactive in daily tasks executions and always looking for new solutions

  • You are willing to understand how our card program works and how it fits within the vision of the company

  • You thrive under pressure and are capable to work on tight deadlines

  • You are comfortable working with data and extract conclusions from it

  • You make your decisions based on what metrics are telling you

  • You like working on a fast-paced environment and understand that pivoting is part of the job

  • You are comfortable working with different teams and can communicate both with Legal teams and Tech teams seamlessly

Qualifications

 

  • 2+ years of experience working on card issuing, either on a bank, scheme or consulting company

  • Fluent spoken and written English and Spanish

  • Understanding of card market and payment ecosystem

  • Basic knowledge of Mastercard rules

  • Experience working with data (desirable SQL)

  • Knowledge about agile methodology

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.