Risk Advisory Lead, Cash App

  • Atlanta, GA
  • Full-time
  • Alternate Location: Philadelphia, United States

Company Description

It all started with an idea at Square in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, and save to our millions of monthly active users. We want to make the world’s relationship with money more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and we’ve got offices and remote teammates across the globe. Our offices are great, but many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers to learn more!

Job Description

We’re seeking a risk professional and inspiring people leader who will build and enhance Cash’s risk and fraud frameworks to grow Cash's business. 

A successful candidate for this role will be a strong communicator, who is experienced acting as an internal consultant and excels at explaining the value of risk to audiences inside and outside of their org. Risk mindset, creativity, and strategic thinking are key qualifications, as this role will work with business partners in building and maintaining scalable risk frameworks that can be confidently demonstrated to regulators, external partners, and stakeholders. The ability to build influence and educate teams across the company on the importance of risk will be an essential driver for success. This role will work with the business at all organizational layers, so it will be important to demonstrate flexibility in approach, communication style, and depth of understanding. 

 This role will also be responsible for managing risk projects that require fraud and risk subject matter expertise and strong partnership with cross-functional stakeholders.  

You will be accountable for:

  • Leading a team of advisors who provide recommendations for operational and process improvements with a focus on proactive risk mitigation

  • Partnering with key stakeholders to build preventative controls and strategies that meet ongoing internal and external standards and creating processes to effectively demonstrate these practices on a continuous basis

  • Conducting periodic reviews and gap analysis of existing policies and working closely with owners to implement remediations for improvement

  • Advising process/control owners with the preparation and on-going maintenance of controls and control documentation (e.g., policies, procedures, narratives, and matrices) 

  • Managing the ongoing monitoring of key risk metrics and facilitate the regular reporting to key leaders

  • Escalating key risks to leaders to ensure awareness, oversight, and action

  • Building strong relationships with business partners and assisting with continuous improvement aligned with operational processes

  • Building and representing the Risk Advisory’s team culture and priorities as part of the overall ecosystem CCO is building across internal and external sites 

  • Leading, coordinating, or supporting efforts around impactful, high visibility projects

  • Mentoring and coaching the leadership talent and creating paths for every role to enrich the organization and retain talent

  • Developing and enabling opportunity and growth for team members beyond role-based, professional, and educational paths for personal improvement 


You Have:

  • A proactive doer-coach who innovates and builds relationships to get the job done and is comfortable working in a fast-paced, dynamic environment, incorporating constant change 

  • 8+ years of experience in risk management, audit, risk assurance, compliance, or similar areas 

  • 5+ years in a people leadership role, with proven coaching experience and the ability to build a team from the ground up

  • Detailed working knowledge and prior experience in building and maintaining risk, controls, and risk reporting policies and framework 

  • Knowledge of, or experience working with tech, fintech or financial service companies is a plus

  • Experience working with industry regulators and accreditation bodies 

  • Ability to operate autonomously, lead meetings and projects with minimal guidance 

  • Analytical thinker, highly organized, detail-oriented, and ability to multi-task

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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