Crypto Communications Lead

  • San Francisco, CA
  • Employees can work remotely
  • Full-time

Company Description

We started with a simple idea - that everyone should be able to accept credit cards - and we’ve been rethinking buying and selling ever since. For sellers, we’re creating one cohesive service to run your entire business, from a register in your pocket to analytics on your laptop. For buyers, we’re making it faster to order from the businesses you love and more fun to pay your friends back. And we’re redefining the world’s relationship with money with Cash App. Buying and selling sound like simple things - and they should be. Somewhere along the way, they got complicated. We’re working hard to make commerce easy for everyone.

Job Description

Our Global Communications team is made up of tough, quick-witted, entrepreneurial, and intellectually-curious people. We communicate to the world Square’s purpose of economic empowerment and our mission to empower businesses and individuals with easy-to-use, elegant tools that give them an advantage where they previously had none. 

Square is seeking an extraordinary communications professional to join the Corporate Communications function, which is responsible for protecting and advocating for Square’s brand globally. Reporting to the Head of Corporate Communications, you will work closely with executives and teams across Square, including finance, investor relations, legal, government relations, corporate development, and marketing. The role requires creativity, and the ability to change course quickly and perform in high-stress situations.

The role will have a strong focus on bitcoin and cryptocurrency. Square believes that cryptocurrency aligns with the company’s purpose of economic empowerment, and provides a way for the world to participate in a global monetary system. In line with this belief, Square integrated bitcoin trading into Cash App, which enables customers to buy, sell and transfer bitcoin. The company formed Square Crypto, an independent team solely focused on contributing to bitcoin open-source work for the benefit of all, and also recently launched the Cryptocurrency Open Patent Alliance (COPA), a non-profit organization encouraging crypto innovation and opening access to patented crypto inventions. Square also recently announced the development of a bitcoin hardware wallet and launched a fourth business (its name is TBD) focused on building an open developer platform to create non-custodial, permissionless, and decentralized financial services. Other crypto initiatives at Square include our Bitcoin Clean Energy Initiative, founding member of the Crypto Council for Innovation, our Bitcoin Endowment, and financial investments, among others.  

You will:

  • Implement an external communications strategy that successfully drives company messaging around our work in cryptocurrency. 

  • Partner directly with members of Square’s executive team, including Square’s CEO, CFO, and General Counsel, advising on messaging, media engagements, and thought leadership, effectively driving the end-to-end corporate narrative across external communications.

  • Protect Square, Inc’s reputation and address complex, potentially controversial public issues impacting the company, executives and the board.

  • Manage ongoing media relations for corporate functions; maintain relationships with essential national business, financial, crypto and technology press.

  • Work with many teams inside Square, including finance, investor relations, legal, government relations, product, design, hardware, internal communications, engineering, and others.

  • Develop written materials, including company messaging and statements, press releases, communications plans, FAQs, and other collateral.

  • Be a spokesperson on crucial media interactions, including crisis communications and issues that might affect our business and corporate reputation.

  • Oversee major corporate announcements.

Qualifications

  • 7 years relevant work experience, either at a PR agency or on an in-house communications team.

  • Previous communications experience with cryptocurrency, a consumer financial technology company, and/or publicly traded companies.

  • Concrete understanding and knowledge of cryptocurrencies. 

  • Experience pitching financial, business, crypto, and technology publications.

  • An understanding of the bigger picture and experience advancing company narratives in the down-cycles between corporate announcements.

  • Ability to synthesize complex concepts to create essential messages that are consistent but tailored to multiple partners.

  • Strong writing and editing skills.

  • Skills in shaping and executing simultaneous projects. You can multitask and work effectively in a fast-paced and collaborative environment.

  • Experience working with senior leaders and teams across an organization, including finance, legal, corporate development, investor relations, product, engineering, business, and customer support.

  • Enthusiasm, an exceptional work ethic, a self-starter attitude, and a belief in the mission of Square.

  • Curiosity, creative thinking, and a sense of humor.

  • An appreciation of the Oxford comma.

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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