Cash App Program Manager, People

  • San Francisco, CA, USA
  • Employees can work remotely
  • Full-time

Company Description

It all started with an idea at Square in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, and save to our millions of monthly active users. We want to make the world’s relationship with money more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and we’ve got offices and remote teammates across the globe. Our offices are great, but many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. 

Check out our locations, benefits, and more at cash.app/careers to learn more!

Job Description

We are seeking a program manager to support our Cash People team on key projects and objectives. In this role, you will be responsible for partnering with various disciplines within and outside of the Cash People team to identify and define key projects and objectives that have maximum impact on our team’s overall objectives. You will oversee these projects from inception to completion ensuring the effective day-to-day management that leads to successful rollout and implementation. You derive passion from working on a variety of diverse projects and thrive in breaking complex problems into manageable tasks. And you effectively build coalitions of contributors across various skill sets to tackle shared objectives and take collective pride and ownership in the successful completion of these projects. 

You Will:

  • Own and guide strategic planning, progress and execution of key projects in support of the Cash People Team’s objectives

  • Oversee the team’s OKR (Objectives & Key Results) process, working regularly with team leads to ensure continued progress towards our team’s goals 

  • Develop yearly budgets and operating plans, actively managing on an ongoing basis in partnership with Finance

  • Manage and develop the program budget and coordinate with various stakeholders to ensure project resources are applied efficiently and effectively

  • Own and manage communication of progress and status to key stakeholders to discuss program status and goals

  • Actively manage project resources and workforce planning tools

  • Identify and implement tools and processes that improve project delivery and execution

  • Assist with M&A activity, ensuring the effective transition of new employees into the Cash team

Qualifications

You Have: 

  • 5+ years in a project or program management role, preferably in People organization

  • Experience leading global or regional change initiatives

  • Experience working with core people functions including but not limited to: Employee Experience, Design & Construction, IT, Internal Communications, Learning & Development, Inclusion & Diversity, Recruiting, HR, Finance 

  • Proficient at documenting issues in a clear fashion and can gain agreement through both asynchronous comments and live discussions

  • Ability to deliver results on time with a high level of accuracy

  • Ability to make clear recommendations through logic and data analysis

  • Have the tenacity to chase down details that lead to a successful product delivery

Even Better:

  • Certification PMP, PgMP, or PMP-ACP or SaFE

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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