Executive Assistant Manager, People

  • San Francisco, CA, USA
  • Employees can work remotely
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Square is looking for a dynamic and creative individual to join the Executive Operations team, helping our top executives and supporting their teams. Our Executive Assistants are the strategic partners who hold everything together - from calendaring and travel, to reporting processes and team support, you will participate in confidential efforts to support Square's programs. The Square Executive Operations team is a centralized organization where our EAs report into EA Managers. We are looking for an EA who has a natural passion for learning and people development, enjoys taking on new tasks and projects, and who executes at a high level in an energetic and human-centric environment.

You Will:

  • Lead Executive Assistants with varying levels of experience and responsibility, maintaining a safe, secure, and legal work environment
  • Manage administrative responsibilities for directs, including time cards, time off approval and balance, reporting processes approval, Workday management, team resource maintenance
  • Hire, onboard, and train new team members
  • Communicate job and performance expectations through consolidation, synthesis, and delivery of performance feedback during our performance review and promotion cycles
  • Support directs' effectiveness and successful execution of their job responsibilities, while monitoring bandwidth and balance work across the team
  • Foster directs' professional development through dynamic mentorship, and advocacy, varying across the needs of each direct report
  • Work with other Leads on team-wide matters, including annual and incremental budget planning processes, team-wide load balancing, identifying trends and recommending systemic improvements
  • Active participant in company-wide promotion and compensation calibration, recruiting outlook and hiring processes, and other team building projects
  • Provide administrative and strategic support to our People Team . Responsibilities include maintaining sensitive and complex calendars, requiring coordination with executives, partners, and EAs
  • Be the executive's right hand by attending important meetings, taking notes, being an active participant and knowledgeable resource, while ensuring executive preparation and effectiveness
  • Find new and efficient ways to create work processes to help maximize your executives' time, including weekly and quarterly reporting, goal-tracking, and team meetings
  • Prioritize, identifying gaps and taking ownership of projects; help compile and prepare material and agendas for team meetings, such as all-hands presentations and events
  • Maintain confidential information and manage competing projects
  • Foster relationships with partners to help support team programs and goals
  • Work within our centralized Executive Operations team to provide support, mentorship, and guidance to enhance the team as a whole

Qualifications

You Have:

  • 7+ years of experience as an Executive Assistant, Administrative Business Partner, or similar role; ideally with both small and large scale technology companies
  • 2+ years of experience with direct people management and / or a role with transferable skills
  • The ability to organize, analyze, and prioritize executive workflows, often using and interpreting data
  • Exceptional written and verbal communication skills
  • Advanced proficiency with Google Suite, including Google Calendar, Docs, Sheets, Forms, and Slides

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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