The Project Management Office (PMO) team was founded on the idea that collaboration, project and change management helps our organization, Customer Advocates and Customers excel. You'll expand on this vision by leading Customer Operation's product, systems and operational projects.

You will work with key Integration Services and Technical partners to ensure the implementation of our strategic technical programs through project management best practices and communications. You will do this by leading project teams through planning, business and system requirements gathering, process mapping, and overall project leadership. You will report to the Project Management Lead.

Qualifications:

• Manage large-scale, technical projects and support operational plans for Cash Customer Operations

• Lead Analysis, planning, developing requirements documents, building functional models, developing procedures, and other related management and technical responsibilities

• Encourage partner agreement, develop project execution plans including important milestones, status updates, and success metrics

• Partner with CCO Leads, Customer Knowledge, Integration Services, L&D, and Cash teams across Programs/Projects by offering strategic leadership from a PMO leadership perspective to achieve CCO goals.

• Organize pre and post mortems for major launches and present lessons learned and recommendations

• Grow in an environment where you are encouraged to take risks and build a process to ensure seamless execution of project management techniques and standards

 This position sits in Atlanta, GA, Philadelphia, PA, St.Louis, MO or Portland, OR.

• 3+ years of experience in IT Project Management leading technical projects, including development work and interactions with Customers

• Applied knowledge of project management methodology, techniques and tools

• Data-focused mindset with experience in a metrics-driven environment

• Experience with software development lifecycle best practices

• Agile methodologies and change, risk, and client management experience

• Familiarity with project management concerning regulatory compliance and information security

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.