Partnerships Lead, Australia
- Melbourne VIC, Australia
- Alternate Location: Sydney, Australia
Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Loans, Square Terminal, Square Appointments, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.
We are looking for a Partnerships Lead to oversee Square Partnerships in Australia. Our team's mission is to create an ecosystem that connects partners and sellers, and enables both to build a business on Square. You'll represent Square's brand in Australia and help establish local partnerships, engaging and negotiating deals across developers, referral networks, agencies, and technology companies of all sizes. You will represent the voice of Australia's partnerships program and promote your team's strategy, and will report to the Global Head of Product Partnerships located in San Francisco.
Square Australia partners include platform partners using Square API integrated third-party products (accounting and tax, form builders, booking and scheduling, items and inventory, delivery and orders, marketing and analytics, eCommerce, point of sale), and referral partners (organisations and agencies across banking and financial services, telecommunications and other markets). You will manage a Partner Manager (responsible for growing awareness of Square's capability through product integration and partner promotional marketing activities), advocate for feature enhancements and share Australia market intelligence with global Product and Development teams. Passionate about delivering meaningful financial services to small businesses, you will be motivated by the successful outcomes of customers, partners, and other teams.
Lead the Australian Partnerships program; including team strategy, hiring, coaching, and ongoing development.
Become a Square product expert - able to talk about Square's partnership strategy and platform ecosystem.
Set the Australia Partnerships team's strategy and deliver on the team's goals.
Work with Product, Account Management, Support, and Sales teams to identify and engage potential Partners to enhance our product functionality and distribution.
Work with Australia and global go-to-market functions such as Sales, Account Management, Customer Success and Marketing and work together with these to ensure the success of Square's Australian Sellers and achievement of Partnerships goals.
Represent the voice of the Australia partnerships program across Square globally.
Develop annual and quarterly plans that increase growth across new partners and partner attached sellers.
Source and sign new partners that will directly benefit Australian sellers and further promote Square's growth in Australia.
Manage the partner negotiation lifecycle - from initial scoping and negotiation to prioritisation and execution of strategic projects; financial assessment and forecasting; handover to the Partner Manager.
Build deep relationships with Square teams and external partners to grow Square's relationships with strategic partners.
Report on goals for your team, and provide updates on strategic projects and insights.
Demonstrated experience in strategic business development and product management.
Experience closing deals ranging from tactical, mid-size opportunities, to strategic and complex partners in Australia.
Experience having detailed technology-based conversations with partners across multiple industry verticals.
Experience building a partnerships strategy at a high-growth technology or product-driven company in Australia.
Experience building relationships with senior business leaders.
Experience managing projects with multiple team members; set clear milestones and hold people (and yourself) accountable to goals.
Experience working with cross functional teams (Partner Engineering, Product, Partner Development team) to help partners integrate, understanding of QA process for integrations
Understanding of API integration maintenance (e.g. fixing bugs, upgrading to new APIs if available)
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
We want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources
Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.