Product Lead, Cash App

  • San Francisco, CA, USA
  • Employees can work remotely
  • Full-time

Company Description

Cash App has become the fastest growing finance brand on the planet and is redefining the world’s relationship with money by making it more relatable, instantly available, and universally accessible for everyone.

We initially launched Cash App to offer instant, simple & free peer-to-peer payments. But over the past few years, we’ve meaningfully expanded the set of financial services provided to customers. Cash App now offers not only P2P, but also a free debit card, instant spending rewards (Boosts), a free bank account, fractional stock investing, and the easiest platform in the world to buy, sell, and move Bitcoin. 

Overall, we’re working hard to bring about a better way to send, spend, save & invest for everyone.

Our message and our product resonates deeply with customers. In June 2020 alone we saw more than 30M unique monthly transacting users. We’re consistently a top 10 app overal, have held the number one finance spot in the US App Store for the past three years and are a top 10 finance app in the UK. We see more engagement on social media in a given day than most brands see in a year. Moreover, we’re building an ecosystem that redefines the world’s relationship with money and offers hope beyond the traditional, broken financial system.

Cash App seeks to hire the best talent regardless of location. Our employment model is distributed, offering the opportunity to collaborate with teams across the world with major hubs in San Francisco, New York, St. Louis, Portland, Toronto, Kitchener-Waterloo, Sydney, and Melbourne.

Job Description

We’re looking for incredible people to help spearhead product development as Cash App continues to scale. Our product leaders are deeply customer-focused, collaborate intensely with other key disciplines, and always make decisions with an eye towards Cash App’s business as a whole. Successful product managers are ambitious and resourceful -- willing to do whatever it takes to empower our teams, and deliver as much value as possible to our customers.

More specifically, members of the product team drive the strategy, tactics, and delivery timelines for all Cash App features and products. They identify opportunities and develop perspectives on the most impactful things we should be building for our customers, and then they go do the work required to build those experiences. Cash App product managers are experts in cross-functional partnership, constantly inspiring and influencing colleagues in Operations, Marketing, Brand, Business, Legal, Compliance, Support, and other Product areas in order to deliver on their goals and maximize impact. Overall, if you are looking for a role where you can have massive impact and a wide scope, you’ll find this role compelling, challenging, and rewarding.

Right now, we’re looking to hire product leaders across several teams including but not limited to:

  • Banking

  • Global Expansion

  • Investing

  • Peer-to-peer payments

  • Trust & Access - Safety 

Qualifications

You have:

  • We are looking for product managers and product leaders with varying levels of experience

  • A humble and scrappy get-it-done mindset; you’re resourceful and in your element going from 0 to 1

  • Strong customer empathy and experience shaping product direction and execution based on customer needs

  • A hunger to tackle complicated and impactful product & business problems

  • Experience driving complex, cross-functional product initiatives in a successful way 

  • Strong strategic thinking, problem solving, and logical structuring abilities

  • Comfort with ambiguity; the ability to independently lay out and test clear hypotheses, and solve problems without well-defined direction

  • Excellent verbal and written communication skills

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    Additional Information

    Cash App treats all employees and job applicants equally. Every decision is based on merit, qualifications, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    We will consider for employment qualified applicants with criminal histories in a manner consistent with each office’s corresponding local guidelines.

    We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

    We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

    Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

    Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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