Global Fulfillment & Logistics Lead, Hardware Wallet

  • San Francisco, CA
  • Employees can work remotely
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

We're making a hardware wallet for the next 100M bitcoin users. Our goal is economic empowerment -- starting with bringing easy-to-use, reliable self-custody to a global audience. We're assembling a team deeply experienced in an extremely wide range of disciplines, including business, operations, design, software, hardware, security, and so many other aspects of product delivery. Come build the future of crypto-enabling hardware with us!

Square is looking for a resourceful, analytical, and detail-oriented Global Fulfillment & Logistics Lead to develop and scale our Hardware Wallet logistics, fulfillment and distribution operations that will distribute to 100+ countries. This is a senior, execution-oriented role central to the development of an impactful, highly-visible new product area.

You will report to the Hardware Supply Chain Lead

You Will:

  • Develop a supply chain and logistics strategy that supports the global growth objectives of the Square wallet

  • Work with the Wallet Business Lead to ensure the distribution strategy can meet the needs of an aggressive and evolving GTM strategy, and to explore opportunities for product availability through distribution partnerships

  • Design and implement a commercial and operational roadmap that supports world wide distribution across a variety of channels in all markets

  • Work with IT, finance, accounting, tax and other partner teams to deliver tools, systems, and processes to ensure smooth product flow, leveraging existing infrastructure where appropriate for the product and developing new tools where needed

  • Work with partner teams to define order-to-cash cycles (O2C) and procure-to-pay cycles (P2P) and ensure design of the fulfillment and logistics network optimizes for both

  • Develop supplier and distribution channel relationships, including distributors, retailers, partnerships that enable availability of the hardware wallet

  • Lead vendor selection and contract negotiations, including distributor pricing, levels of service and inventory asset management requirements

  • Design, develop, and deploy elastic supply chain models that ensure we are insulated from a variety of risks - including those posted by a dynamic regulatory environment for cryptocurrency-related products

Qualifications

You Have:

  • 15+ years of experience in Global Distribution, Supply Chain, Logistics or Operations, including network design and outsourced operations management.

  • Experience setting vision and executing reliably in both established businesses and blank-slate environments

  • A history of excellent working relationships and enabling the success of others

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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