Compliance Operations Program Manager

  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

We are looking for a Compliance Operations Program Manager to join Square and support the continued improvement of our Seller Compliance program. Our mission is to make banking and financial services accessible to everyone by designing an outstanding compliance program to help grow the Seller business while protecting the broader financial ecosystem and the Company.

You will support the compliance operations team by contributing to the design and effectiveness of preventative and detective measures to ensure detection and ongoing review as part of the program. You will work with Compliance Leads and other relevant partners to ensure our program complies with all applicable laws and regulations across jurisdictions. You will demonstrate excellent regulatory, process and systems design, data analytics, and documentation abilities. You will report to Compliance Operations Program Lead.

You Will:

  • Evaluate current operational procedures to ensure compliance with applicable laws, regulations and industry best practices
  • Evaluate BSA/AML KYC and EDD requirements for our products or features
  • Build tactical and scalable solutions for operational teams to manage compliance tasks and risks
  • Make recommendations for and help implement process improvements and procedure updates
  • Draft and maintain relevant documentation and content for changes to the program following regulatory updates, new products, and overall Compliance team procedures
  • Communicate the progress of and oversee the end-to-end implementation of each operational change to leadership and partners
  • Stay informed of regulatory developments, industry trends and Square road maps to guide decisions

Qualifications

You Have:

  • 2+ years as a program manager with direct experience in BSA/AML compliance and operations or 3+ years in relevant compliance operations role
  • A metrics-driven approach to create substantiated solutions
  • Knowledge in BSA/AML regulations, risks and typologies
  • Excellent verbal and written skills
  • Experience working in an agile environment
  • Experience working with team members of all levels

Even Better:

  • Relevant industry certifications (CAMS, CFE, CFCS, CRCM)
  • Experience with SQL or Looker
  • Project management experience

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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