Bitcoin Program Manager, Cash App

  • New York, NY
  • Full-time
  • Alternate Location: Atlanta, United States

Company Description

It all started with an idea at Square in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, and save to our millions of monthly active users. We want to make the world’s relationship with money more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and we’ve got offices and remote teammates across the globe. Our offices are great, but many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers to learn more!

Job Description

We are looking for a Program Manager to join Square and support the continued build out of our Customer Onboarding and Management (COM) program. Our mission is to make banking and financial services accessible to the underserved and unbanked by designing and implementing an outstanding compliance program to help grow the Cash App business while protecting the broader financial ecosystem and the Company.

In this role, you will support Cash App’s Compliance team by contributing to the design and effectiveness of preventative measures to enable proper detection and ongoing review as part of the Sanctions and KYC programs. You will collaborate with Compliance Leads and other relevant stakeholders to ensure our program complies with all applicable laws and regulations across jurisdictions. You will demonstrate excellent regulatory, process and systems design, data analytics, and documentation abilities.

You will:

  • Evaluate current operational processes and procedures to ensure compliance with applicable laws, regulations and industry best practices
  • Identify and evaluate Sanctions and BSA/AML CDD and EDD requirements for new and existing products or features
  • Build tactical and scalable solutions for operational teams to manage compliance tasks and risks as it relates to the crypto program
  • Make recommendations for and assist in executing process improvements and procedure updates for the KYC team
  • Draft and maintain relevant documentation and content for changes to the program in accordance with regulatory updates, new products, and overall Compliance team policies and procedures
  • Communicate the progress of and oversee the end-to-end implementation of each operational change to leadership and relevant stakeholders
  • Stay apprised of regulatory developments, industry trends and Square road maps to drive decisions

Qualifications

You have:

  • 5+ years as a Project or Program Manager with direct Cryptocurrency experience 
  • A strong analytical and metrics driven approach to create substantiated solutions
  • Strong knowledge and experience in Cryptocurrency regulations
  • Superb organization skills with the ability to manage competing priorities
  • Excellent verbal and written communication skills
  • Adaptability in an agile and fast-paced environment
  • Ability to execute independently and work with team members of all levels 
  • A mindset to deliver results proactively, resourcefully, and methodically

Even Better:

  • 5+ years of experience in BSA/AML compliance 
  • Strong knowledge in Sanctions or BSA/AML regulations, risks and typologies 
  • Relevant industry certifications (CAMS, CFE, CFCS, CRCM)
  • Experience with SQL and/or Looker

 

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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