Localization Content Specialist (Spanish- US Market)

  • San Francisco, CA, USA
  • Full-time

Company Description

Square was founded in 2009 by Jack Dorsey and Jim McKelvey and is headquartered in San Francisco, with offices now operating across the United States, Australia, Canada, Ireland, Japan and the UK. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Terminal, Square Point of Sale, Square Online, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Globalization team helps to bring Square products and services to the world. The goal is to leverage Square’s success in U.S. English and deliver innovative, simple, unique, and fully localized experiences to customers who speak other languages. We are looking for a highly motivated content specialist to join Square’s fun and fast-paced team. This role requires a native Spanish speaker who will help us shape the Square message with maximum local relevance, amplifying the brand and products in key markets around the globe.

You Will:

  • Interpret the global content strategy and contribute with a local perspective, tailoring the approach for Spanish speakers in the United States

  • Adapt campaign and evergreen messaging and imagery (from Square’s website, blog content, paid marketing and emails) to deliver assets that resonate with customers in key verticals 

  • Successfully support brand and product campaigns localizing an asset pipeline that addresses pre-established channel KPIs

  • Transcreate assets to support product launches and ongoing campaigns, developing a pipeline for multiple paid and organic channels with digital and static assets.

  • Establish a voice and tone for the local market that is consistent with the global brand

  • Engage in linguistic validation as the expert in your market, upholding a high-quality bar across the asset pipeline

  • Develop original content that speaks directly to customers in their native language and with the right level of cultural relevance

 

Qualifications

  • 5+ years of experience in asset localization, message transcreation and creative writing

  • Deep understanding of the U.S. Spanish-speaking community and its cultural dimensions and linguistic norms 

  • Ability to apply local cultural knowledge to create hyper-localized content

  • Proven experience with global brands in a role that engages with outside agencies to manage and produce locally relevant digital and static content for a variety of channels.

  • Outstanding organizational skills: the ability to handle multiple projects interacting with various stakeholders simultaneously

  • Ability to identify requirements and prioritize critical deliverables

  • Experience as an excellent team player in a fast-paced multi-cultural team

  • Familiarity with transcreation, translation and localization process and technology

  • Excellent communication skills with technical and non technical stakeholders

  • Exceptional attention to detail

  • Native fluency in Spanish (as spoken in the United States) and strong command of English is a must

Additional Information

Nice to Have:

 

  • Proficiency in a third language 

  • Knowledge or interest in Financial Systems

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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