Employee Relations Business Partners

  • San Francisco, CA
  • Employees can work remotely
  • Full-time

Company Description

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

Job Description

Our Employee Relations Business Partners work with management and employees on all employee relation issues. ER Business Partners are instrumental in policy interpretation, creation and discerning violations. We are looking for an Employee Relations Business Partner that can help us build and scale our Employee Relations function, conduct investigations, and consult with management, employees and HRBPs on employment matters.

Qualifications

You will:

  • Conduct investigations with varied levels of complexity, including drafting responses, conducting interviews, compiling documentation, reviewing systems, writing reports.

  • Partner with HR Business Partners, Legal team and HR Investigations team to recommend and implement solutions 

  • Build and maintain ER metrics and review on a quarterly basis review

  • Create insights from data to diagnose, design, and revise people programs, policies, and practices to sustain positive employee relations

  • Identify efficiencies for employee relations and investigations practices. Support operationalization of core practices and processes

  • Provide guidance to HRBPs on a myriad of issues including:

    • Policy interpretation

    • Policy violations

  • Performance management

  • Support internal projects/initiatives as needed

  • This role reports to the HR Advisory Lead

Additional Information

You have:

  • Experienced professional with a demonstrated understanding of employee relations

  • Proven to resolve a wide range of issues in creative ways

  • 5-8 years related experience or as an HRBP with demonstrated employee relations experience

  • Proven ability to effectively organize, prioritize, and handle multiple assignments simultaneously

  • Able to build strong partnerships and work closely with managers, senior leaders, Legal and HR colleagues

  • Superb communication skills including effective listening and writing. Ability to express thoughts in a clear and concise manner

  • Consistently exhibits high levels of discretion, integrity, and confidentiality

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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