Quality Engineer

  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Our hardware team builds the tangible connection to all that is Square. We started with a simple and elegant Reader that turns any phone or tablet into a mobile point of sale. Since then, we have expanded our hardware footprint to meet the needs of more sellers. Most recently, we introduced our first Android-based solutions: Square Register, the first fully integrated point of sale that enables people to start selling right out of the box, and Square Terminal, the all-in-one device for payments and receipts. In this role, you will ensure our sellers and their customers have a remarkable experience by defining and evolving our device software validation strategy for our Square hardware products.

You will:

  • Determine when our product software is good enough for our sellers by using your knowledge of product architecture and evaluate product risk during each phase of development, deployment, and use.

  • Own the definition and oversee the execution of overall validation strategy, both manual and automated, for the platform software that ships on our hardware devices.

  • Move up and down the stack and become an expert on how applications, system, and firmware are integrated.

  • Work across multiple development teams and organizations to influence the software architecture and design with an emphasis on ensuring we can validate all features and functions our sellers need to be successful.

  • Use your knowledge of the product architecture, software interactions between components and your ability to estimate the severity and probability of an issue to evaluate product risk during each phase of development, deployment and use.

  • Champion for a remarkable customer experience within product engineering through product and process improvements.

Qualifications

You have:

  • 5+ years of verification, validation and/or software engineering experience.

  • Developed validation strategy for a complex functional area.

  • Proven a strong aptitude for learning new technologies. 

  • Ability to identify, classify, prioritize and drive closure of issues in multiple products and software releases.

  • Experience working as a strong partner on a cross-functional team.

Even better:

  • Experience validating and shipping a successful consumer electronics device.

  • A high degree of intellectual curiosity, with a knack for devising innovative techniques to discover hardware, firmware and software issues.

  • Experience and interest in developing a team, strategy and set of practices in the early phase of an organization’s growth

  • Managed or partnered with contractors.

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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