Product Analytics and Data Science Lead, Square Hardware

  • San Francisco, CA, USA
  • Employees can work remotely
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Square Hardware Team designs, builds, and sells millions of loved products each year that empower our sellers to run their businesses effectively. From the innovative first reader that allows anyone to take a credit card payment on their phone to our more recent integrated point of sale systems that are more similar to phones and tablets.

In this role, you’ll lead the Hardware Product Analytics and Data Science Team. This growing 6-person team brings data into our products by enabling smart features, guiding product design decisions, and helping our operations and marketing teams run effectively. In addition, this team is responsible for using analytics, engineering, automation, and machine learning to make our data and its insights accessible to our Product, Marketing, Engineering, and Operations teams. 

You and your team will: 

  • Enable engineering, product, and operations teams to make data driven decisions.

  • Use data to bring intelligent features like product recommendations and proactive troubleshooting into our product. 

  • Partner with our marketing and distribution channel teams to improve effectiveness and efficiency through establishing metrics, measurement, modeling, automation and testing.

  • Work with our operational team to ensure continued supply of high quality products.

  • Own the Hardware Product Analytics and Data Science Team’s roadmap including improving capabilities, infrastructure and tools.

  • Plan, build out, and maintain critical data infrastructure alongside our dedicated Data Engineering Team. 

  • Communicate analysis and insights to high-level stakeholders and executives in verbal, visual, and written media.

Qualifications

You Have:

  • Proven ability to build and lead a team of Product Analysts and Data Scientists.

  • 6+ years of experience in quantitative analytics, data science, and analytical consulting

  • Experience applying analytics and data science techniques to business, product, marketing and operational problems

  • Expert with SQL, Python, and/or other analytics languages/tools and visualization

  • Experience leading data science infrastructure strategy and implementation. Familiarity with data warehouse design, development and best practices

  • Strong written and verbal communication skills

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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