Head of Strategy, Cash App Compliance

  • San Francisco, CA, USA
  • Employees can work remotely
  • Full-time

Company Description

It all started with an idea at Square in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, and save to our millions of monthly active users. We want to make the world’s relationship with money more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and we’ve got offices and remote teammates across the globe. Our offices are great, but many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers to learn more!

Job Description

We are looking for a Head of Strategy to serve as the right hand person to Cash App's Chief Compliance Officer. This is the first role of its kind within Compliance, so you'll help create opportunities and set expectations for the role.

Our mission is to help build compliant and empowering products, assess and manage regulatory risk, and guide the evolution of compliance practices. You will have direct exposure to executive leadership across the organization, especially within our Counsel and Compliance teams. You will help manage team-wide programs and work with Compliance Leads to ensure their teams are operating effectively, and that programs comply with all applicable laws and regulations. You will work with teams to guide project execution, and ensure programs meet committed timelines. This is a high visibility role with exposure to multiple areas of the business, and an opportunity to get involved in many compliance related projects You will report directly to the Chief Compliance Officer for Cash App.

You Will:

  • Be Cash App Compliance's primary contact and manage all operational processes including headcount/resourcing planning, team budgets, and compliance reviews, decision making frameworks, goal setting processes, operating calendars, and communications
  • Understand strategic plans and help communicate and implement them across the organization
  • Partner with Compliance leadership to build interdepartmental programming
  • Coordinate and engage with regulators in a manner that shows a strong working knowledge of regulated financial services environment
  • Understand the business strategies and work with product and technology partners to drive our program road map
  • Help coordinate content for leadership and team meetings
  • Identify ways to improve the team's operations and improve efficiency as an organization


You Have:

  • 7+ years of operations and/or leadership experience. This could include experience across operations, strategy & planning, general management, legal operations, or compliance operations.
  • Exceptional interpersonal, leadership, and influencing skills with the ability to work with partners across different teams and communicate with all levels of employees
  • Ability to present to senior leadership with experience in data-driven approaches
  • Project management and organizational skills, and the ability to anticipate and prioritize
  • Ability to adapt to changing priorities, make swift decisions, and manage competing deadlines
  • Excellent judgement in handling complex, confidential scenarios
  • Passionate about building teams and being the glue
  • Experience in payments and financial services is a plus

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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