Senior Software Engineer - Trust & Controls, Health

  • Kitchener, ON, Canada
  • Employees can work remotely
  • Full-time

Company Description

It all started with an idea at Square in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, and save to our millions of monthly active users. We want to make the world’s relationship with money more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and we’ve got offices and remote teammates across the globe. Our offices are great, but many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. 

Check out our locations, benefits, and more at cash.app/careers to learn more!

Job Description

About Health

Cash App is an increasingly complex ecosystem of financial products and has grown rapidly to 70+ million users moving tens of billions of dollars daily. To support this, we are building out Health, a new Platform organization which includes mission critical services and products for Identity, Access, Risk Controls and Support Automation for the Cash App ecosystem. On this team, you’ll directly impact our customers by building Cash App as the safest and most trusted financial ecosystem.

About Trust & Controls

Health currently consists of four different subteams: Identity, Access, Trust & Controls, and Support Product. Trust & Controls is a new team focused on how to make Cash App safer by improving how we monitor, report, and act on misuse of the platform without blocking authentic customers. The team is involved in both platform and customer-facing projects: infrastructure to control restrictions on customer activity when improper activity is identified, features to improve the customer experience for those who have been flagged by our risk, fraud and abuse systems. We want is to create systems that are flexible, explainable, and easy to use, for ourselves and our customers.

As a Senior Software Engineer on Health Trust & Controls, you will:

  • Design, build, and operate the systems that control restrictions on customers and their activity, with a focus on iteration and scalability
  • Collaborate cross-discipline and cross-team to identify requirements and develop the right infrastructure and experiences
  • Investigate issues across complex systems and build the short-term solutions to unblock essential requirements and the long-term solutions to set up future success
  • Mentor and support your colleagues to help grow the team
  • Contribute to the broader tech and open source communities

Qualifications

You have:

  • 6+ years of industry experience
  • Shown technical initiative on previous projects and an interest in being involved from ideation through implementation
  • Depth in one or more technical areas with an understanding of how to use that expertise to solve new problems
  • Enthusiasm for working collaboratively across many disciplines (including product, design, operations, legal, data science, ML)
  • Curiosity that inspires you to dig into issues in intricate systems and find a path to a solution
  • A genuine commitment to understanding the customer impact of your decisions

Bonus:

  • Experience with product risk or security
  • Experience working in large codebases and breaking up monoliths

Technologies we use and teach:

  • Kotlin, Java
  • HTTP, JSON, gRPC, and Protocol Buffers
  • MySQL and noSQL databases
  • Event-driven architecture
  • DataDog, Prometheus, SignalFX
  • AWS

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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