Social Media Manager

  • Full-time

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

The Block Brand and Purpose team mixes creative, comms, and data to build the Block brand and communicate our purpose of economic empowerment. We’re curious, quirky, quick-witted designers, writers, strategists, technologists, analysts, and economists who work on everything from brand campaigns to deep data analysis. 

We are growing and we’re looking for our first Social Media Lead to help shape the voice of our new corporate brand, Block. This is truly a unique opportunity to unlock your creativity and create inspiring and intriguing content that pushes past the norm and into the digital frontier. No idea is too out there.

As our Social Media Lead, you will partner with the larger Global Communications Team, including designers, copywriters, comms and policy teams, and others. 

When it comes to our social channels, we’re figuring it out as we go. We regularly fall down rabbit holes, revel in double meanings and deep cuts, and take deep dives into the weird, meta nature of the very online community. We stay humble and grounded, and find ways to open our community to everyone. If your brain vibrates at this frequency, join us on this wild ride.

You will report to the Digital Brand Strategist.

*For consideration, please send over several work samples that give us a sense of the range of your writing. We’re interested in seeing creative work and personal projects in addition to your professionally published words.

You will:

  • Be the voice of Block on our social channels and help build that voice amongst our different audiences

  • Build and manage social media content from concept to execution across all our Block social channels 

  • Collaborate with our design, copy, and comms teams to develop creative campaigns and social assets 

  • Scout out the latest creative trends and culturally relevant moments to help build insightful content

  • Question conventions, push boundaries, and reimagine norms — particularly corporate ones

  • Help craft our social media strategy working closely with the Digital Brand Strategist and cross-functionally across the team

  • Speak to our purpose of economic empowerment through engaging and impactful content

  • Develop a flexible content calendar, working in partnership with key stakeholders across the company to identify relevant opportunities

  • Work with other social media leads across the company to ensure messaging is aligned and any issues are raised

  • Report on analytics and social sentiment

Qualifications

You Have:

  • 5-6 years of relevant experience

  • A witty, quizzical, and sometimes geeky personality 

  • Experience in crisis communications on social media

  • Natural organizational skills, the devil is in the details, and you don’t miss a thing

  • Experience in managing social channels and developing digital content for a brand

  • Strong interest in DeFi and the future of finance

  • A proven track record of building communities online

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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