The Customer Engagement Team’s mission is to help Square merchants grow their businesses by giving them the tools they need to know, support, engage, and acquire their customers. Our products include Loyalty/Rewards program, Gift Cards, and Marketing. Square offers a seamless and simple solution that saves our merchants time and provides a delightful experience to engage and reward their customers.

Expectations

As an engineer on the Gift Cards Team you will...

• Work closely with product managers, designers, and internal teams to understand user needs

• Use your passion for building great software to develop delightful customer facing features that help our merchants and cashiers connect with their customers through gift cards

• Integrate with Square’s payment platform to create a seamless gifting, gift-receiving and self-use experience 

• Significantly contribute to the technical decision making and direction for the team

• Write concise, well-organized code and sensible tests

• Be given opportunities to stretch yourself by learning new technologies and collaborating with engineers and other stakeholders 

• Be eager to take on new challenges and feedback as you grow in your career

You have...

• 4+ years of experience developing production software

• 3+ years in Back End / Application development in Java, Golang, etc

• Significant experience working with relational databases (MySQL, PostgreSQL)

• Strong knowledge of CS fundamentals and code organization best practices

• A strong sense of customer empathy and desire to influence the product direction

• A Computer Science or other technical degree

Bonus points if...

• You have an interest in the strategic / business aspect of building a successful product

• You have past experience integrating with external APIs and providing polished APIs for third parties

• You have built systems that make use of complex job queues and offline processing

Technologies we use at Square:

• Java, Golang, Ruby / Rails, Protocol Buffers

• Ember.js, ES6, Sass

• Android, iOS/Cocoa

• MySQL, Redis

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Paid time off
• Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.