Tax Operations Analyst

  • Full-time
  • Alternate Location: Chicago, United States

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

Square Payroll, one of the most rapidly growing products at Square, is hiring a Tax Operations Analyst to play an integral role in handling product filings and payments. We are looking for an experienced tax professional with keen attention to detail, experience with implementing and building process improvements, and strong critical thinking skills to help us deliver the highest quality reporting.

You Will:

  • Ensure Square Payroll customer tax payments and filings are always completed in an accurate, efficient and timely manner

  • Documenting, improving, and scaling tax compliance workflows to build out an efficient tax filing process

  • Provide the highest level of customer service while assisting customers with tax issues

  • Identify, document, and solve issues that may arise as a result of customer error or product bugs / limitations

  • Collaborate with the cross-functional team to ensure we’re building a seamless experience for our customers

  • Facilitate implementing internal controls and audit requirements, ensuring that our customers are in always in compliance

Qualifications

You Have:

  • 2-4 years of experience in tax, or other relevant work, experience with federal and state payroll tax filings a plus

  • Self-motivation with the desire for ownership and ability to operate independently in a fast paced, ever changing and innovative environment while working collaboratively across multiple functions

  • Strong attention to detail and accuracy, passionate about improving workflows and process

  • Excellent interpersonal and writing skills, comfortable communicating with our customers over phone and email

  • Strong familiarity with Microsoft Excel and Google Sheets

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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