Data Scientist, Growth Retention Marketing

  • San Francisco, CA
  • Employees can work remotely
  • Full-time
  • Alternate Location: New York, United States

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Data Scientists on the Growth Retention Marketing team leverage analytics, machine learning, and data engineering to empower data-driven decision-making in campaign strategy development for our product marketers and product development for our Automation teams. This team builds platform tools to enable stakeholders to grow and retain customer bases, leads experimentation and growth initiatives, collaborates with product teams to optimize and automate communication solutions, and drives strategic decisions with data. Your role will be a hybrid of traditional roles in product analytics, data engineering and business intelligence. You will need to summarize trends and insights through the vast amount of data captured by Square, and develop applicable strategies to grow Squares sellers and their engagement with Square products through the platform.


You will:

  • Identify challenges in Square’s cross-sell strategy and define key metrics to measure success

  • Leverage descriptive and predictive analytics to understand the impact of Square-owned growth and retention channels

  • Conceptualize, build and maintain data pipelines and dashboards to visualize growth performance and power data-driven decisions. 

  • Partner with Square’s product marketing teams to experiment and implement new cross-sell and engagement strategies

  • Own, coordinate, and solve complex, cross-functional problems that extend beyond the traditional boundaries of product domains, analytics, and data science

  • Communicate insights and action plans to high-level stakeholders and executives in verbal, visual, and written media


You have:

  • 3+ years of data science experience and a Bachelor's degree or equivalent

  • Expert in both SQL and Python

  • Proven ability to lead cross-functional projects that depend on the contributions of others in multiple disciplines

  • Experience applying machine-learning techniques to solve practical problems such as predicting churn, cross selling, clustering user archetypes, and more

  • Strong business acumen and ability to translate business challenges into hypothesis testing and deep dive analysis

  • Familiarity with data warehouse design, development, and best practices


Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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