Lead Software Engineer (Backend), Ecosystem Onboarding
- San Francisco, CA, USA
Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.
Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.
There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.
Lifecycle is a new organization that is building the products and platforms to support our sellers at every step in their journey. This includes engaging websites, intelligent onboarding flows, insightful dashboards, reliable infrastructure, scalable design systems, and more — all with the goal of improving the overall seller experience.
Lifecycle Onboarding in particular is the first step in a seller's journey in the Square ecosystem. This public facing team is responsible for all the Square’s onboarding flows for web, mobile, native (iOS & Android), and 22+ inter-app variant flows. These flows are responsible for 100% of the onboarding traffic combined, and are a direct contributor to the Square’s revenue. Thus making it a high impact & high visibility team.
Be exposed to and impact real business challenges
Identify and explore ways to improve application architecture, testing, and build pipeline
Continually seek to optimize and improve the seller experience
Iterate rapidly on features, services, and processes
3+ years of experience Leading complex web applications
8+ years of experience in Back End / Application development in Ruby, Java, Golang
Experience working with relational databases (MySQL, PostgreSQL)
Sense of customer empathy and experience strategizing the product direction
Technologies we use at Square:
Java, Golang, Ruby / Rails, Protocol Buffers
Ember.js, ES6, Sass
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.