Globalization Engineering Manager

  • San Francisco, CA, USA
  • Full-time
  • Alternate Location: Atlanta, United States

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Team Description: Globalization 

Globalization engineering team is responsible for building tools & services that help accelerate Square’s global expansion. We build platform tools & services that have outsized benefits and enable other teams at Square to iterate faster. This team is the face of global presence for Square and helps automate any localization needs in the company.  This team partners closely with the rest of the globalization team, product, marketing and customer success teams to make sure our products and content work seamlessly in all languages/locales, so that we can meet our global customer needs — today and tomorrow.

Job Description

As an Engineering Manager, you will be responsible for driving initiatives from inception through execution. You will be in the unique position of having your customers be all the product teams at Square and any stakeholder who rely on the tools and services that your team builds. This position will require deep globalization engineering knowledge, strategic thinking, methodical execution, and superb stakeholder management. You will own the details of the solution from deep in the stack through the global end user experience in partnership with design and product. 

You will: 

  • Build and lead an engineering team (including full-stack engineers) focused on internationalization and localization technologies.Provide technical mentorship to the rest of the globalization team as well as other cross-functional partners.

  • Build and drive adoption of internationalization frameworks and best practices that enable global-first products, content and design across Square, as well as localization platforms and tools that deliver natively localized user experience at scale.

  • Build relationships with multiple stakeholders across the company including product, design, legal, accounting, support, other engineering teams and external vendors.

  • Lead and participate in critical technical design, and product discussions with leaders across the organization.

  • Represent the globalization technology perspectives in strategic conversations about global growth and business impact. Invest in long term opportunities and risks to ensure solid platforms and infrastructures for today and the future across markets.

Qualifications

You have:

  • Technical expertise in creating internationalization engineering services for other engineer teams and building scalable localization tools for diverse content types full-stack engineering.

  • Knowledge of software development practices, localization testing, content management systems (CMS) and translation management systems (TMS).

  • An excellent track record in delivering global products, and understanding of localization challenges.

  • Experience building and leading teams of accomplished software engineers. A passion for mentoring engineers and teaching colleagues.

  • Experience turning strategies and plans into reality, partnering with product and design to scope and prioritize work.

  • Ability to work autonomously to drive clarity in ambiguous situations.

  • Strong empathy for the global merchants that Square serves and an interest in building products that better serve them.

Technologies we use and teach:

  • Ruby, JRuby, Rails, AWS

  • Java, Jetty, JSON

  • MySQL, Redis, HBase, Hadoop, and Kafka, AWS

  • JavaScript, jQuery, Ember.js

  • Android in Kotlin, iOS in Swift or Objective-C

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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