Senior Software Engineer, Risk Health

  • Full-time

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Block. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Block and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

Risk Engineering works to protect Square and our customers from fraud and payment disputes. We keep our customers safe while $25B+ flows through Square annually, and we allow the entire company to take risks and grow. To do this, we build systems to detect and respond to potential fraud threats, provide outstanding tools to agents for investigating fraud events, and give our customers seamless web and mobile experiences to manage and fight payment disputes. Our mission is to protect Square, protect our customers, and make a complicated and sometimes painful process understandable to all.

 

As Square has grown in size, feature complexity, and product diversity, there is also a new help-wanted sign: our customers sometimes face experiences that are confusing or difficult when we need to understand more about a customer’s business. We’re building a dedicated team to establish a platform to ensure that our customer experience is cohesive, customers understand where they stand with Square, and they can seamlessly provide more context when we need it to maintain a business relationship. 


 

You will:

  • Be one of the original members of a new Risk team responsible for the delivery and success of a new platform focused on maintaining a cohesive customer experience for sellers that need our help. You’ll be helping to establish the new team’s operating rhythm!

  • Work with teams across Square, in various locations, to develop new features and improve existing processes

  • Build systems that manage customers’ sensitive data and hold Square to the highest standards for security and compliance

  • See the big picture to design fault-tolerant systems so the team can be brave, move fast, and break things, without ever showing a negative impact to customers

  • Build great user experiences in both external and internal web applications

Qualifications

You have:

  • Interest in working full-stack across multiple technical domains, including backend microservices and both internal and external-facing tools

  • Passion for owning a project from end to end - working with product managers to determine requirements, writing the design doc, building the code and writing unit tests.

  • Data and metrics-oriented mindset: you want your work to be measurable and impactful

  • Customer empathy: you understand your customers’ needs and requirements

  • Interest in working in a modern development environment using the latest DevOps technologies

  • Strong software development skills and computer science fundamentals

  • Ability to work well as part of a team

 

Technologies we use and teach:

  • Java, Guice, Google Cloud Platform, Amazon Web Services

  • Go, Ruby on Rails, Ember, React, GraphQL

  • Protocol Buffers

  • MySQL, Hibernate, jOOQ

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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