Product Compliance Manager - Commerce & Community

  • New York, NY, USA
  • Employees can work remotely
  • Full-time

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible, at Cash App you'll have the opportunity to make a real-world impact with your career.

Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.

Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.

Check out our locations, benefits and more at

Job Description

The Product Compliance team creates compliance strategies that allow the launch and growth of Block products globally. The Product Compliance - Commerce & Community team is looking for a Product Compliance Manager (PCM) to provide compliance support for the Cash App Commerce and Community teams programs. The PCM will ensure the program is compliant with applicable laws, regulations, regulatory requirements and company policies and procedures,

You Will:​​​​​​

  • Implement creative risk-based solutions in areas related to regulatory, network, and partnership compliance.
  • Become a subject matter expert in all areas of the Commerce, Community and Social compliance programs and assist with product launches.
  • Consult with Legal , Compliance Operations, Risk and other partners to resolve product compliance issues and mitigate compliance risks.
  • Identify product gaps in control and assess remediations proposed by partners
  • Under the guidance of the Product Compliance Manager and Product Compliance Lead, communicate complex compliance issues with all partners
  • Maintain repository of applicable compliance laws and regulations and identify latest applicable compliance risks
  • Advise Product teams and create Compliance programs to allow the growth of Block's business across all products and markets
  • Liaise between relevant external partners and internal Compliance teams
  • Evaluate partnership requirements and advocate for Block's best interests
  • Remain up-to-date on regulatory changes and landscape, best practices and new developments in the industry


You Have:

  • 6+ years in the compliance industry, ideally with experience in payments compliance
  • AML and regulatory knowledge, specifically in Electronic Funds Transfer Act - Reg. E, 31 CFR Parts 1010 and 1022 of the Bank Secrecy Act, consumer protection compliance and payment network rules and regulations
  • A metrics-driven approach to create substantiated solutions
  • Operational knowledge in building a sound Compliance program
  • Knowledge in payment regulations and/or scheme rules, knowledge of areas of lending, e-commerce, and peer-to-peer payments also ideal
  • Organization skills with the ability to manage competing priorities
  • Ability to operate independently and work with team members of all levels

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

Privacy Policy