Product Manager, Employee Foundations

  • New York City, New York, United States
  • Employees can work remotely
  • Full-time

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

Square Staff represents a suite of labor management, payroll and communications tools that enable sellers and their teams to thrive together. The Employee Foundations product team, which sits within the Square Staff organization, provides product teams across the Square ecosystem with the building blocks they need for their sellers to set up and manage their teams with Square. This includes onboarding workflows and templates, employee activity logging and reporting, and employee/manager permissions and security. 

As a Product Manager for Employee Foundations, you will develop the strategy, set the roadmap, and determine the requirements — in collaboration with design, engineering, and analytics — to create a shared platform to support sellers and their teams. Your mission is to make it as simple to set up and manage a team of 5 as a team of 5000. You will help us identify and deliver the projects, features, and products that can have the largest impact for our existing and potential customers. You will report to the Head of Product for Square Staff.


You will: 

  • Use feedback from sellers, employees and other product teams across multiple markets to improve the employee management platform to meet needs across the entire Square ecosystem.

  • Work with engineering, design, and data to foster positive team dynamics

  • Lead the planning, scoping, and prioritization of projects. You will outline entire roadmaps and project requirements, goals, and constraints.

  • Represent the team with partners and senior company leaders to align resources and prioritization.

  • Guide the creation of platform capabilities that are delightful, scalable, reliable and remarkable

  • Determine features, write product and technical specs, shape system Service level agreements, organize user studies, help write test plans, manage the backlog.

  • Report to the Head of Product for Square Staff.


You have:

  • You are excited by the idea of serving both sellers and their employees

  • You understand how businesses with varying complexity operate

  • You can provide direction and rally a team on the highest priority problem to solve

  • You can advocate for collaborative solutions with a diverse group of partners

  • You enjoy working with other teams with as much passion as consumers

  • You have a growth-based approach to the success of your product

  • You can write with brevity and clarity

  • You have at least 5 years of experience in product management

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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