Business Analyst, Talent Operations

  • San Francisco, CA, United States
  • Employees can work remotely
  • Full-time

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

Our goal is to drive the operational scale of Talent globally, enabling them to do their best work in the most efficient manner, all against a landscape of people over process.

The Business Analyst plays a multi-faceted role in partnership with the broader Talent team. As a Business Analyst, you will have the opportunity to partner closely with our distributed teams to understand large-scale opportunities to innovate across our recruiting platform, balancing deep listening skills with a product-centric approach to creating enterprise solutions that feel product-led.

We will give you the context to be effective, the resources you will need to be efficient, and get out of your way to be creative and innovative and ultimately elevate a high-performing organization.

You will:

  • Project manage deliverables (both large scale and sprints), ensuring that end-user requirements are met, including timelines 

    • This includes: system implementations, data infrastructure, website updates, and iterative improvements to existing products 

  • Distill and translate technical languages developers speak back to end-users 

  • Collaborate with Product Management, engineering, and Talent teams effectively to ensure alignment on project scope and overarching road map

  • Operate independently in an ambiguous environment

  • Support scoping and delivering technical solutions for multi-faceted, highly distributed recruiting teams


  • A team player who acts with a sense of urgency and adapts to a fast-paced, ever-changing environment
  • Serious about technical acumen + agility; you have the methodology rigor but are comfortable iterating and pivoting quickly 

  • Data literate; you understand the core building blocks of data infrastructure and the impact that both processes and tools have on it. 

  • Resourceful and take initiative to seek internal and external resources when developing solutions

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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