Program Delivery Manager

  • Sydney, NSW, Australia
  • Employees can work remotely
  • Full-time

Company Description

Afterpay is transforming the way we pay by allowing customers to buy products immediately and pay for their purchases over four installments. The service is completely free⁵ for customers who pay on time - helping people spend responsibly. As of December 31, 2021, Afterpay is offered by more than 122,000 of the world’s favorite retailers and more than 19 million active customers have adopted the service.


Afterpay is currently available in Australia, Canada, New Zealand, the United States and the United Kingdom, France, Italy and Spain, where it is known as Clearpay. Afterpay is on a mission to power an economy in which everyone wins. Afterpay is a wholly owned subsidiary of Block, Inc. (NYSE: SQ).

Job Description

As one of Afterpay’s Program Delivery Managers, you’ll lead a complex, strategic and business-critical program that cuts across the organisation. Tasked with spearheading and coordinating the delivery of multiple interdependent initiatives, we’re looking for leaders with world-class execution capability and high levels of resilience. Key to your success in this role will be the ability to apply a flexible and reactive approach that suits our dynamic and fast-changing environment. 


You will:

  • Work closely with executive sponsors, product directors and departmental SMEs to help shape and form the strategy of the program

  • Ensure business objectives and targets are defined, measured and reported ongoing

  • Apply flexible and appropriate program management methodology to effectively plan and execute the program

  • Lead and track the end-to-end roadmap across Product & Engineering, Sales, Marketing, Finance, Legal and Operations

  • Partner with product management to ensure alignment on goals, roles and responsibilities and methodology 

  • Capacity plan across the program to ensure internal resources are available to meet objectives

  • Shape and deliver the communications & change management strategy

  • Form effective relationships, executive steering and working groups to manage work streams and stakeholders across the organisation

  • Synthesise detailed product, project and program plans to inform and advise executive leadership

  • Lead and mentor product and program teams across the organisation



You Have: 

  • You’ll have a passion for leading high-profile, complex programs of work in a dynamic environment

  • You have a deep understanding of product delivery, including Agile, ideally with a product background

  • Your strong commercial acumen, with the ability to go beyond pure execution, will be put to good use

  • You’re comfortable and experienced working with Executive and C-suite level, with demonstrated experience presenting to these senior levels

  • While not required at this stage, you have some people leadership experience

  • You have strong resilience, and an ability to manage multiple competing priorities

  • You like to keep it real with your actions, be brave with your decisions, do the right thing for all our stakeholders and shape the future with excitement

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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