Executive Operations Manager/Executive Assistant

  • San Francisco, CA, United States
  • Full-time
  • Alternate Location: New York, United States

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible, at Cash App you'll have the opportunity to make a real-world impact with your career.

Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.

Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.

Check out our locations, benefits and more at cash.app/careers.

Job Description

Cash App is looking for a dynamic individual to join the Executive Assistant organization, supporting one of our top executives and managing a team of EAs. Our Executive Assistants are strategic partners who hold everything together: from calendaring and travel to reporting processes and team support. You will participate in complex and strategic projects to support Cash’s success. The Cash EA Team is a centralized organization that works cross-functionally. They are the carriers of culture and community throughout the company.

You will: 

  • Provide administrative and strategic support to a leader on the Engineering team

  • With help build, manage and develop a sub team of engineering focused executive assistants while maintaining a safe, secure, and legal work environment. 

  • Maintain sensitive and complex calendars, requiring coordination with executives, partners, and EAs.

  • Be an active participant and knowledgeable resource, while ensuring executive preparation and effectiveness.

  • Find new and efficient ways to create work processes to help maximize your executives' time.

  • Identify gaps and take ownership of projects; help compile and prepare material and agendas for team meetings, such as all-hands presentations and events.

  • Maintain confidential information and effectively manage competing projects.

  • Foster relationships with several cross-functional partners to help support team programs and goals.

  • Work within our centralized Executive Operations team to provide support, mentorship, and guidance to enhance the team as a whole.


You have: 

  • A desire to teach and mentor other executive assistants. You want to pay it forward.

  • A collaborative, team-driven approach to executive operations. You aren’t a lone wolf and thrive when working with a team. 

  • Experience partnering with both seasoned and junior leaders. 

  • Good judgment when it comes to matters of strategy as well as matters of the heart. 

  • Exceptional attention to detail, and a burgeoning ability to negotiate. 

  • A nose for culture building, and a creative approach to manifesting that culture through process, programming, and experiences. 

  • Creative approach to problem solving, process design, and execution. 

  • A knack for queuing up decisions, presenting the potential costs and benefits of different choices to guide decision-making.  

  • A keen sense for people - you are able to balance empathy and openness with practicality and self-preservation. People like you, but you’re not a pushover. 

  • The ability to set boundaries and protect your bandwidth without compromising approachability 

  • A positive attitude. You have An open mind and perspective and willingness to move forward. 

  • Humility - Whether you’re leading the project or grabbing your exec lunch, there’s no task too menial. You respect and celebrate others’ skills and partnership, from the janitorial staff to the C-suite executives. 

  • Passion for consumer technology - You understand technology’s potential to lift people out of poverty, to better society, or just to make us all just a little happier, and it gets you excited. 

  • Love for this work - you have an attuned sense of play and find opportunities to make your work stimulating and fun. 


Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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