Legal Operations Lead

  • Los Angeles, CA, United States
  • Employees can work remotely
  • Full-time
  • Alternate Location: Oakland, United States

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

Block is searching for a Legal Operations Lead who will work directly with senior legal leadership and will lead and continue to build and scale our Legal Operations capabilities. You are a people manager and a collaborative team player who is passionate about creating operational systems and practices that inspire excellence, enhance efficiencies and promote transparency and partnership across all levels at Block. We are looking for someone who is process-oriented and has a practical mindset and will change along with the organizational needs. You will create, streamline, and implement processes and systems that help us provide high-quality legal work. You will develop, implement and improve scalable technologies and processes to meet our needs globally. This role will be strategic and tactical and will report to our Head of Corporate Legal.

You will:

  • Help design and manage the strategy for the Legal Ops team, including annual goals, objectives, key results, and other metrics

  • Manage Block's current team of legal operations professionals and continue to build the team to support and scale the legal ops function to support Block's growing business

  • Develop and implement appropriate metrics and benchmarking through data analytics to measure the legal team's performance both within and outside the department

  • Develop data visualization solutions to report on department and organizational metrics

  • Use analytical reporting to analyze and improve opportunities

  • Manage legal budget, in partnership with the Finance team to monitor performance against budgets and forecasts, and identify spending trends, potential cost savings, and efficiency opportunities

  • Collaborate with people at all levels of the organization and build relationships within the Legal team, and with team members including Finance, IT, Infosec, People, and other operational teams

  • Work with Block's eBilling coordinator to implement and manage vendor cost reduction strategies, including rate negotiations, onboarding and offboarding, payment processes, and governance of billing guidelines and to support legal vendor diversity efforts, reflecting Block's principles of promoting inclusion and diversity

  • Support Block's legal operations technology manager in building Block's legal technology projects such as e-billing and matter management, our contracts management system, ediscovery and other internal resources and automation capabilities

  • Promote the Legal team's professional development and brand, including maintaining compliance with State Bar and CLE requirements

  • Partner directly with senior legal leadership to prioritize and allocate resources and to help manage day-to day operations, including reporting, budgeting, and financial management

  • Present reports to our Chief Legal Officer on the team's financial budget and outlook, resource prioritization, and other Legal Ops programs

  • Support the legal team's new hire onboarding processes

  • Be a strategic advisor for the Counsel leadership team, providing guidance on financial management, resource allocation, and team development


You have:

  • 10+ years of relevant experience in Legal Ops, including managing legal operational programs, projects, and processes

  • Experience managing finances, including experience with analytics, headcount prioritization and budget management

  • Experience managing a team, including strategic planning, career development, and resource allocation

  • A team mindset and has experience working within a growing legal team and with members at all levels throughout the company

  • Experience in technology change management, project management, business process management and system implementation

  • In-house experience with a global company

  • Willingness to ramp up on new technologies and learn them in-depth

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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