External Workforce Business Partner - US

  • San Francisco, CA, United States
  • Employees can work remotely
  • Full-time

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

Block's Global External Workforce Program team works holistically across Block business units in EMEA, APAC and NORAM to drive strategy, compliance, and education for all external workforce related business. Our team provides the people, processes and technologies required to deliver a world-leading program. External Workforce Business Partners (EWBPs) at Block provide strategic and operational partnership - working in partnership with Block leadership and cross functional teams to ensure External Workforce is successfully executed across governance, risk and compliance, learning and development, supplier engagement and human capital. 

We are looking for an External Workforce Business Partner to join our team. Based remotely from anywhere in the United States, you will partner with your EWBP colleagues (US and Australia based) to ensure successful development and delivery of Block’s External Workforce Program. 

You will report to the Global Head of External Workforce  in Texas, and can be based anywhere in the world and work from home, or in one of our Block offices.


You Will:

  • Help build a scalable global external workforce program to manage all global external workers - agency workers, vendors, independent contractors

  • Provide daily guidance to internal Block partners in EMEA, NORAM and APAC on external workforce staffing processes - in person, via video, Slack and ticketing systems

  • Create and deliver optimized process and policies to help balance compliance with helping Block move with agility  

  • Discover and deliver flexible technology options to match our next generation technology services for the External Workforce Program’s customers

  • Help assess, manage and drive external vendor relationships to ensure their level of service supports Block’s growing needs

  • Create process documentation and policies, and ensure processes are communicated, and training delivered to partners across Block

  • In partnership with Block’s MSP, provide support to Block managers related to external workforce guidelines and procedures 

    • Be a day to day point of contact for the MSP to support with external workforce and relationship issue resolution

    • Work with the MSP and EWBPs to help establish supplier metrics and deliver performance feedback to inspire improved service delivery

    • Partner with MSP to help execute on business plans that focus on consistency, transparency and support for the external workforce population and Block hiring managers

  • Work with cross-functional teams to ensure streamlined provisioning process.

  • Provide a high level of partnership to Block’s business partners 

  • Support other ad hoc projects as required


You Have: 

  • Bachelor's degree or equivalent experience 

  • Demonstrated experience working in the areas of contingent workforce, vendor management, procurement or human resources operations 

  • The ability to create and maintain complex spreadsheets in Excel, and create PowerPoint presentations

  • Experience providing external workforce policy guidance to internal stakeholders

  • A passion for solving problems and providing a high level of customer service 

  • The ability to work autonomously and drive projects forward to completion

  • Experience delivering presentations and training to groups of internal and external stakeholders

Nice to have:

  • Experience working in a high growth technology environment

  • Experience providing human resources or external workforce solutions in EMEA and/or APAC

  • Project management and/or program management qualifications

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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