Brokerage Operations Specialist

  • Portland, OR, United States
  • Full-time
  • Alternate Location: Salt Lake City, United States

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible, at Cash App you'll have the opportunity to make a real-world impact with your career.

Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.

Our offices are great, but many of our roles (not all) can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.

Check out our locations, benefits and more at

Job Description

We've recently introduced Cash App Investing and now you can instantly buy stock in your favorite companies with as little as $1 using our free fractional trading feature! We're looking for a world class talent to join our broker-dealer subsidiary, Cash App Investing LLC. The ideal candidate for this role is someone who has deep experience in brokerage operations.

You Will:

  • This role reports to the back office brokerage operations lead.

  • Works closely with peers to provide support in functional areas of operation and provides feedback

  • Completes daily brokerage operations tasks in best practice with firm written supervisory procedures and operational processes.

  • Reviews and actions accounts in accordance with firm policy and procedure.

  • Collaborates with lead, peers, and cross functional teams to identify areas of opportunity and risks.

  • Performs daily operational processing functions and maintains records in accordance with firms Written Supervisory Procedures.

  • Provide subject matter expertise on strategic initiatives related to brokerage functions

  • Document standard operating procedures and job aids and update as needed.

  • Identify areas for process improvement and work toward implementation with respective teams. 

  • High-level understanding of SEC / FINRA regulations that pertain to the subject matter.

  • Collaborates with engineering, support, and product teams to facilitate improvements and increase efficiency within the current back office structure for the broker-dealer’s risk operation.


  • 3-5 years of experience in brokerage operations.

  • Brokerage operations generalist, you have worked in various functions of a brokerage operations team which may include accounts, risk, fraud, trading, etc.

  • Functional experience with Looker / Tableau or other data analytics tools preferred.

  • FINRA Licenses: Series 7 & 63 required. Bonus: Series 24.

  • Knowledge and respect for SEC/FINRA regulatory and compliance rules and regulations.  

  • Highly organized and detail oriented.

  • Team player and willing to jump in and help others on a regular basis.

  • Someone who thrives in a highly collaborative and fast-paced environment.

  • Well versed in collaborating with peer disciplines such as Product, Engineering, Data Science, Compliance etc

  • Excellent verbal and written communication skills.

  • A passion for our mission of economic empowerment through serving the underserved

**Due to compliance/regulatory reasons, this role does require being permanently located in one of the following cities: Portland, OR; Salt Lake City, UT; St. Louis, MO

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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