Engineering Manager, Device Fleet Management Infrastructure

  • San Francisco, CA, United States
  • Employees can work remotely
  • Full-time

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

Square's hardware devices form the tangible connection between Square and the millions of small businesses who rely on our services. We are always improving the software on these devices and monitoring their performance. The Device Fleet Management Infrastructure (DFMI) team develops and runs production services that securely deploy software updates to millions of embedded devices across four continents, and collects diagnostic data from devices in the field.

As an Engineering Manager on DFMI, you would lead a team as they:

  • design and develop new features and integrations for our upcoming HW products
  • scale the infrastructure for the increasing demands of our evolving devices in the field
  • guide process improvements necessary to ensure the success of infrastructure important to the functionality and visibility into our embedded devices

You will:

  • Lead a team of full-stack engineers working on projects with wide impact across the company
  • Collaborate with multiple partners across the organization including developers, release operations, and QA
  • Work with technical leads, product leadership, and your peers to develop the long-term priorities and strategy for your team
  • Guide, organize, and communicate the team's quarterly goals and accomplishments
  • Work with our product and business teams to develop Square's global hardware strategy
  • Empower the team to be brave and take principled risks, without ever showing a negative impact to customers
  • Mentor engineers and help cultivate their career aspirations

Qualifications

You have:

  • Experience managing and building a team of accomplished software engineers responsible for available and scalable production services
  • Demonstrated leadership and collaboration with co-workers on other teams and in other locations
  • Ability to provide technical mentorship and career guidance to team members
  • Proficient in at least one of Ruby, Python, Java, or Go
  • 5 or more years of relevant software development experience
  • 2 or more years of experience managing engineering teams

Additional Information

Technologies we use and teach

  • Ruby, Python, Javascript

  • Rails, gRPC, Protocol Buffers, jQuery

  • MySQL, Redis, Snowflake, Looker

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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