Executive Assistant Manager

  • San Francisco, CA, United States
  • Employees can work remotely
  • Full-time

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

Square is looking for a dynamic and creative individual to join the Executive Operations team, helping our top executives and supporting their teams. Our Executive Assistants are the strategic partners who hold everything together - from calendaring and travel, to reporting processes and team support, you will participate in confidential efforts to support Square's programs. The Executive Operations team is a centralized organization where our EAs report into EA Managers. We are looking for an EA who has a natural passion for learning and people development, enjoys taking on new tasks and projects, and who executes at a high level in an energetic and human-centric environment.

You Will:

  • Lead Executive Assistants with varying levels of experience and responsibility, maintaining a safe, secure, and legal work environment
  • Manage administrative responsibilities for directs, including time cards, time off approval and balance, reporting processes approval, Workday management, team resource maintenance
  • Hire, onboard, and train new team members
  • Communicate job and performance expectations through consolidation, synthesis, and delivery of performance feedback during our performance review and promotion cycles
  • Support directs' effectiveness and successful execution of their job responsibilities, while monitoring bandwidth and balance work across the team
  • Foster directs' professional development through dynamic mentorship, and advocacy, varying across the needs of each direct report
  • Work with other Managers on team-wide initiatives, including annual and incremental budget planning processes, team-wide load balancing, identifying trends and recommending systemic improvements.
  • Active participant in company-wide promotion and compensation calibration, recruiting outlook and hiring processes, and other team building projects.
  • Provide administrative and strategic support to our Financial Services Team. Responsibilities include maintaining sensitive and complex calendars, requiring coordination with executives, partners, and EAs.
  • Be the executive's right hand by attending important meetings, taking notes, being an active participant and knowledgeable resource, while ensuring executive preparation and effectiveness.
  • Find new and efficient ways to create work processes to help maximize your executives' time, including weekly and quarterly reporting, goal-tracking, and team meetings.
  • Prioritize, identifying gaps and taking ownership of projects; help compile and prepare material and agendas for team meetings, such as all-hands presentations and events.
  • Maintain confidential information and manage competing projects.
  • Foster relationships with partners to help support team programs and goals.
  • Work within our centralized Executive Operations team to provide support, mentorship, and guidance to enhance the team as a whole.

Qualifications

You Have:

  • 7+ years of experience as an Executive Assistant, Administrative Business Partner, or similar role; ideally with both small and large scale technology companies
  • 2+ years of experience with direct people management and / or a role with transferable skills
  • The ability to organize, analyze, and prioritize executive workflows, often using and interpreting data
  • Exceptional written and verbal communication skills
  • Advanced proficiency with Google Suite, including Google Calendar, Docs, Sheets, Forms, and Slides
  • Proficient using technology tools such as Slack, Asana, Workday, Expensify

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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