Credit Risk Decision Scientist

  • San Francisco, CA
  • Employees can work remotely
  • Full-time

Company Description

Afterpay is transforming the way we pay by allowing customers to buy products immediately and pay for their purchases over four installments. The service is completely free⁵ for customers who pay on time - helping people spend responsibly. As of December 31, 2021, Afterpay is offered by more than 122,000 of the world’s favorite retailers and more than 19 million active customers have adopted the service.
Afterpay is currently available in Australia, Canada, New Zealand, the United States and the United Kingdom, France, Italy and Spain, where it is known as Clearpay. Afterpay is on a mission to power an economy in which everyone wins. Afterpay is a wholly owned subsidiary of Block, Inc. (NYSE: SQ)

Job Description

At Afterpay, the credit risk team is playing a key role in promoting responsible spending, and helping customers keep control of their finances. Credit risk management is also critical for keeping the business profitable. As a credit risk decision scientist,  you’ll be responsible for leveraging quantitative analysis and decision trees to build strategies for a balanced outcome of user experience and loss performance. You will communicate the recommendations to stakeholders, and work closely with the product/engineer team to drive the implementation of solutions.

Here are a few workstreams we’re currently hiring for

BNPL Credit
You will be leading the efforts to optimize Afterpay credit risk strategies through quantitative analysis. Through your work you will empower the team to understand the financial performance of Afterpay BNPL portfolio, optimize our decisioning pipeline using machine learning techniques, and help identify new opportunities for growth in customer base and engagement. You will experiment with various analytics/quantitative solutions on our comprehensive customer data and see your proposal/idea through to production by partnering cross-functionally with product, data science, marketing, operations and engineering teams. This role is best suited to someone with prior experience in the consumer credit or lending space. 

Recovery and Collection
You will be responsible for optimization of recovery and collection strategies for consumer lending product by leveraging quantitative analysis and machine learning techniques. Through your work, you will closely monitor recovery KPIs, analyze loss trends and propose strategy enhancements to optimize payment performance, optimize our internal communication and payment scheduler strategies, and assess the effectiveness of our collection partners, improve referral logic that minimize costs and maximize benefits. You will also have the opportunity to design and implement experiments to drive strategy enhancements and reveal new insights. You will also work closely with our operation partners to support day to day tasks and needs. 

Product Risk Strategy
You'll collaborate with engineers and product managers and help them shape the product strategy. You will be responsible for optimizing the product losses by leveraging advanced analytics and modeling techniques. You will be responsible for designing and measuring AB test experiments to optimize the credit strategies for the product. You will create self-serving dashboards to closely track product KPIs, risk exposure and loss trends for easy consumption by key stakeholders 

Technologies we use (and teach):

  • Snowflake, PostgreSQL
  • Tableau, Looker, PowerBI
  • Python or R


You have:

  • 3+ years relevant working experience
  • A graduate degree in Computer Science, AI, ML, Applied Math, Stats, Physics, or a related quantitative field
  • Worked with Product, Design, and Engineering to prioritize, scope, design, and deploy strategy solutions
  • Strong problem solving and analytical skills
  • Self-driven with a sense of ownership 

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $167,300 - USD $204,500
Zone B: USD $158,900 - USD $194,300
Zone C: USD $150,600 - USD $184,000
Zone D: USD $142,200 - USD $173,800

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

  • Healthcare coverage
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off
  • Learning and Development resources
  • Paid Life insurance, AD&D. and disability benefits 
  • Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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