Ad Operations Lead

  • Sydney, NSW, Australia
  • Full-time

Company Description

Afterpay is transforming the way we pay by allowing customers to buy products immediately and pay for their purchases over four installments. The service is completely free⁵ for customers who pay on time - helping people spend responsibly. As of December 31, 2021, Afterpay is offered by more than 122,000 of the world’s favorite retailers and more than 19 million active customers have adopted the service.


Afterpay is currently available in Australia, Canada, New Zealand, the United States and the United Kingdom, France, Italy and Spain, where it is known as Clearpay. Afterpay is on a mission to power an economy in which everyone wins. Afterpay is a wholly owned subsidiary of Block, Inc. (NYSE: SQ).


Job Description

We are looking for an Ad Ops lead that will play an important leadership role in building the AU Ad Operations team, processes and team; as part of Afterpay Ads. This role can be based in either Sydney or Melbourne and will report directly to the Head of Global Ad Ops, based in the US.

You Will:

  • You will conceive of and activate scalable systems, solutions, and processes around planning, creating, and optimizing Retail Media and Programmatic strategy. You will ensure seamless integration and operations of our current Affiliates and future direct sales channel.

  • As our AU Ad Ops lead, you are the expert on all technical and trafficking requirements across our ad tech stack. You will lead execution of all campaign launches and optimization including upfront tracking, tagging, and trafficking. 

  • Manage affiliate network operations across all integrated networks.  Onboarding new affiliate partners in affiliate platforms and aid them in getting started.  Manage products and offers feeds integration across networks.

  • Manage our existing offshore vendor relationship, optimizing for scalability, flexibility, and ROI.

  • Work closely with Account and Sales teams to ensure a streamlined approach to campaign launch, reporting, and execution.

  • Establish best practices and enable team members for client-facing communications of campaign performance including the ability to provide insightful feedback on questions related to technology, data, optimization & in-platform quality assurance.

  • Act as a participant and leader in regular knowledge share sessions to support organizational education initiatives and nurture innovation, optimization, and integration strategies.

  • Support the development of process standards, standard SLAs, acceptable error rates, discrepancy ranges etc. and train team members on the how and why.


You Have:

  • 5 + years of trading or ad operations experience with any of the following: digital publishers, SSP, DSP, or media agency.

  • Experience in campaign management, Including set up, optimization and metrics. You can confidently provide client-facing recommendations and think innovatively to find solutions.

  • You are a natural leader; You can set clear goals, celebrate success, champion transparency and provide coaching and constructive feedback. 

  • Ability to analyze programmatic bid data and/or interpret campaign performance and implement informed optimizations to achieve CPA, ROAS, or CPC goals.

  • Experience within the digital ecosystem ad server functionality, including configuration and how everything works (tags, inventory, etc.)

  • Working knowledge of web technologies including JavaScript, HTML

  • You are a excellent communicator and collaborator, with strong interpersonal skills. You are comfortable managing conflicting priorities in an agile, fast paced environment. 

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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