Industrial Design Lead, Square Hardware

  • San Francisco, CA, United States
  • Employees can work remotely
  • Full-time

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

Square Hardware

The Square Hardware team builds emotion-evoking, commerce-enabling products that bring sellers to Square by providing powerful tools that are enjoyable to use. The Square Hardware team creates the tangible connection to Square and the physical manifestation of our brand. We now have a portfolio of products, from the simple and elegant little white reader to the powerful, integrated products like Square Register and Square Terminal. We continue to design, develop, manufacture, and distribute products that enable in-person commerce, empower businesses of all sizes, and connect sellers to the full Square ecosystem. See what we offer today and imagine what you can help us build in the future.


We’re looking for an imaginative, collaborative Industrial Design Lead to join a world-class product development org with a diverse team of designers, engineers, and operators. The Industrial Design Lead is expected to be creative and solution-focused - you will be asked to help shape the future of commerce. You will identify customers’ real struggles and define and design the remarkable experiences and products that will help them be successful.

You will:

  • Generate concepts and detailed designs for future Square’s hardware products

  • Lead customer research and need-finding

  • Coordinate prototyping and design work with external partners

  • Follow through, from concept through manufacturing and field performance

  • Forge strong relationships with internal teams, including product management, software design, mechanical and electrical engineering, and marketing


You have:

  • 8+ years experience as an Industrial Designer, preferably in consumer electronics

  • Experience leading the design of complex consumer electronics products with hardware and software elements

  • Experience working at an industrial design agency or experience working in-house to deliver a product from concept to launch

  • Strong communication skills, especially in working with product and mechanical engineering leaders

  • Extensive experience in sketching, rendering, CAD, and rapid prototyping methods

  • Product experience that spans interface design, ergonomics, and human factors

  • Experience working with software designers to build a cohesive hardware + software experience

  • BA in Industrial Design or equivalent experience

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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