Head of Product Compliance, Cash App

  • New York, NY, United States
  • Full-time

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible, at Cash App you'll have the opportunity to make a real-world impact with your career.

Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.

Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.

Check out our locations, benefits and more at cash.app/careers.

Job Description

Cash App's Product Compliance team oversees three main areas: advisory and strategy to enable the launches of Cash App products globally, landing and caretaking for our strategic partnerships which include our bank partners from a Compliance standpoint, and the buildout and functioning of our Risk and Controls function. This team consists of experts in industry best practices, regulatory requirements and analysis, controls implementation and testing, and in Cash App's product offerings.

You will oversee team of professionals that help lead product development alongside the Cash App Product and Business teams as we continue to scale. Our product leaders are customer-focused, collaborate intensely with other key disciplines, and always make decisions with an eye towards Cash App's business as a whole. You will ensure that we assess compliance needs, design and implement applicable policies and overarching programs, and build the internal infrastructure, including our Risk and Controls program, to support Cash App. You will also help develop our organizational growth strategy alongside other Cash and Block Compliance senior leaders to innovate, evolve, and scale. You will report to Cash App's Global Head of Compliance.

You Will:

  • ​​Oversee the vision and execution of a team of senior Compliance Product Leads & Managers, Program Managers, and Risk & Controls specialists.
  • Develop the strategy to keep the team evolving to meet the needs of the company and support broader Compliance projects
  • Partner with senior leadership across the Cash Business, Product, and Counsel teams to dive deep our most challenging areas in pursuit of Cash's mission, bearing in mind our obligation to the company and our shareholders
  • Partner with your team to understand our regulatory requirements and develop creative, risk-based solutions, policies, and programs
  • Manage global strategic partner relationships from the Compliance side, from negotiation to ongoing management including supporting audits and inquiries
  • Remain up-to-date on regulatory changes and landscapes, best practices and developments in the industry and ensure our implementation is both compliant and forward thinking
  • Partner with the broader Counsel team to address emerging trends, regulations and business objectives; share information about developments in Cash App's product and Compliance programs to organize efficient and transparent support across the department
  • Advocate for Compliance's mission and manage relationships across the company to ensure that the team is well positioned from concept to execution


You Have:

  • 8+ years in a senior Compliance role in financial services, with strong advisory skills
  • 5+ years of people leadership experience
  • Operational knowledge in building and running a sound Compliance program
  • Knowledge of payment regulations and scheme rules; areas of lending, e-commerce, and peer-to-peer payments among other consumer areas is also ideal
  • Executive presence and excellent communication skills
  • Ability to strategize against competing priorities
  • Creative problem-solving skills and a metrics-driven approach to create substantiated solutions

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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