Creative Producer - Content Studio

  • New York, NY, United States
  • Employees can work remotely
  • Full-time

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible, at Cash App you'll have the opportunity to make a real-world impact with your career.

Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.

Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.

Check out our locations, benefits and more at cash.app/careers.

Job Description

At Cash App, creative producers make the impossible happen. With their love for making any brief into reality, they know what’s happening, what comes next, and where things need to be at all times. Creative producers manage brand and product marketing initiatives from start to finish owning day-to-day management and delivery. 

We are looking for a creative producer to focus exclusively on campaigns within a new product centric content studio on our brand team. Brand design is composed of creatives and highly specialized artists who collaborate with marketing leads, channel managers, and writers to deliver creative work that builds awareness for our brand and products.

Reporting to the Head of Creative Operations, you will be joining a creative production team responsible for uniting cross-functional teams, problem solving, and delivering the best creative work possible.

You will:

  • Lead brand and product campaigns, assuming responsibility for day-to-day management of the creative workflow and cross-functional teams
  • Partner with creative and cross-functional teams to scope campaigns and build creative production SLAs
  • Have an understanding of production needs and capabilities for various creative projects (brand, product, 3D, motion, web, etc.)
  • Manage campaign creative prioritization, maintenance, communication of status, and creative feedback
  • Develop and manage staff plans adhering to scope, timeline, and approved budgets
  • Organize and lead project meetings, including developing agendas and capturing action items
  • Own project organization and build a single source of truth of information
  • Help inform and develop process improvements for product channel production, setting up for future growth as the team scales
  • Foster and build relationships with cross-functional partners across the organization
  • Mitigate risk and be proactive on any potential project problems with a solution oriented mindset
  • Ensure the highest creative standards are achieved and on brand
  • Collaborate with legal, finance, business affairs on large campaigns for sign-off
  • Be a brand champion and find moments of celebration for the team
  • Have knowledge of industry trends and emerging technologies

Qualifications

  • 4-6+ years of experience production/project management brand work at an agency or in-house brand/product team
  • A strong portfolio of brand and product marketing projects on a variety of platforms
  • Experience in managing briefs to ensure that key stakeholders are aligned
  • Established network of creative, production, photography, illustration, and freelance partners
  • Ability to build relationships with marketing and product counterparts to ensure the creative that is being produced is thoughtful of all channel partner needs
  • Comfortable with ambiguity, shifting priorities, and juggling multiple campaigns at a time
  • You have the experience and tools to solve problems in your back pocket
  • Excellent written and verbal communication skills
  • Extreme empathy for the customer, your teammates, and the company mission

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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