Strategy & Business Operations, New Business (Cash App + Afterpay)

  • San Francisco, CA
  • Employees can work remotely
  • Full-time

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible, at Cash App you'll have the opportunity to make a real-world impact with your career.

Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.

Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.

Check out our locations, benefits and more at

Job Description

The New Business Development team leads commercialization and business development for Cash App and Afterpay’s emerging lines of business. Our ambitious team sources new ideas to generate revenue and product growth, develops go-to-market strategy for nascent business ideas, and builds effective partnerships with some of the most influential brands in the world. We are looking for an experienced Strategy and Business Operations lead to research, prioritize and drive go-to-market strategy across our new business lines.

As the first strategy hire dedicated to the New Business Development team, you’ll partner closely with leaders across partnerships, product, finance, data science and analytics, marketing, sales and engineering teams. The Strategy and Business Operations Manager will develop industry maps, build go-to-market models, and set strategic goals for emerging business lines. You’ll use quantitative and qualitative insights to provide recommendations to senior leadership on the viability of new business ideas and the most effective commercial strategy for each line of business.

The ideal candidate will have the ability to ramp on new product lines quickly, have extensive experience advising senior leadership, and be comfortable with analytics, modeling and data-based insights. This individual should know how to coordinate effectively with internal cross-functional partners, and have a strong grasp of business economics and P&Ls. A deep sense of ownership, drive, and entrepreneurship is essential.

You will:

  • Set strategic priorities: Conduct analyses that establish the strategic priorities for our New Business Development team and inform product development, deal models, and resourcing / budgeting.

  • Commercialize products: Develop strategy for emerging products by analyzing business opportunities, identifying competitive dynamics, and synthesizing product performance data. 

  • Inform deal strategy: Build business cases, refine product pricing, and develop incentive structures for our new commercial products in collaboration with finance and product leads.

  • Build analytical tools: Surface data-based insights through dashboards, automated reporting, and presentations that give both our partners and internal stakeholders real-time information critical to understand both the performance of our partnership and the health of our business.


  • 6+ years of strategy and business operations experience, preferably in management consulting or a fast-moving technology company. 

  • Business acumen and a strong understanding of product strategy. You excel at identifying business opportunities and navigating commercial challenges. 

  • Distinctive problem-solving, strategic and analytical capabilities, and experience building trusted relationships with executive stakeholders

  • Ability to communicate, present, and craft compelling narratives to influence internal and external technical and business stakeholders across diverse teams at all levels.

  • Deep comfort operating in the ambiguity of an ever-evolving product that operates at scale globally. 

  • Ability to effectively model, manipulate data and work with analytics tools turning them into insightful business recommendations to optimize strategy.

  • Ability to work independently and drive strategic projects from ideation to execution in a highly matrixed global organization.

  • BS/BA required; MBA or Masters degree a plus

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

Privacy Policy