Manager, UK Business Development Representatives

  • London, United Kingdom
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. Square creates tools that help sellers of all sizes start, run, and grow their businesses. Square's point-of-sale service offers tools for every part of running a business, from accepting credit cards and tracking inventory, to real-time analytics and invoicing. Square also offers sellers financial and marketing services, including small business financing and customer engagement tools. We’re here to help sellers of all sizes start, run, and grow their business — and helping them grow their business is good business for everyone.

Job Description

We are looking for a Business Development Manager to lead a team of Business Development Representatives. This team drives customer acquisition and generates a pipeline of opportunities to be worked by our Account Executives. You will be a brand ambassador for Square UK and help find opportunities for Square to help UK businesses grow. Your entrepreneurship will be a valuable contribution to developing our strategy, growing our business development team, and establishing a culture of crisp execution.

As a people manager with sales experience (specifically new business), you will manage and continue to build a successful team that generates success for our sellers and Square. You'll use insights and deep Square product knowledge to educate and support sellers, understanding how our ecosystem of products can fit different types of businesses. You will report to the Head of Sales, UK.

  • Create a team culture of trust, accountability, success and fun where people are encouraged to share information, constructively debate and communicate freely
  • Develop a team of junior salespeople which includes hiring and training new business development representatives on the sales process
  • Refine the outbound sales strategy, process, and tactics to improve the outbound performance of your team
  • Use sales metrics to manage the team and individual BDRs, tracking the results and reporting to senior management
  • Collaborate with internal teams to bring additional automation, processes or lead generation activities to help increase customer acquisition
  • Use the customer voice to improve interactions and the product
  • Envision new ideas and approaches and take them to fruition


  • 4-6 years of sales experience with documented sales success and proven track record above 100% as an individual contributor. Experience in UK/EMEA  market preferred.

  • 1-2 years experience in people management, preferably in sales development

  • Solid knowledge and experience in successful outbound tools and sales processes

  • Expertise in creating rigor around sales metrics and managing yourself or others to achieve metrics

  • Mentored, coached and onboarded salespeople in the past

  • Partnered with cross-functional teams and departments in a fast paced environment

  • The ability to rapidly hire and train new Business Development Representatives

  • The ability to streamline decision-making and consider the downstream and upstream effects of potential decisions

  • Excellent interpersonal, leadership, organizational, communication and listening skills

  • BA/BS degree required

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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