IT Data Analyst
- Toronto, Ontario, Canada
- Employees can work remotely
The IT Logistics team at Block is responsible for helping to provide the necessary equipment & devices to our team members, across all business units, to help them maintain productivity and creativity. The scope of our services include IT hardware and software procurement, asset management, vendor relationship management, including, but not limited to laptops, desktops, monitors, and all supporting peripherals/accessories. We help to manage the entire product lifecycle of these corporate engineering devices, from vendor selection, vendor onboarding, asset database management, inventory & storeroom management, forecasting, procurement, receive/deploy, and end of life.
Our mission is to enable our global customers to get the tools they need quickly and easily, while also looking out for Block’’s best interests as a business. Deliver hardware and software to new hires and existing customers as a seamless experience. Protect the business through vendor and asset lifecycle management. Constantly examine and evolve our practices to scale with the needs of our rapidly growing company.
Quickly immerse themselves in the daily operations of IT Logistics program to identify the key measurable performance data points within each of the processes (~50+)
Collaborate within IT Logistics teams and relevant supporting teams to document business requirements
Engage with cross functional internal partners to gain access to available API’s and data sets.
Build relationships between data sets across multiple systems to enrich and validate available data
Model analysis in Google Sheets and/or Excel to vet analysis and prove proof of concept
Mature regularly required analysis to migrate from manual efforts to self-service dashboards, automated reports, and build triggers/notifications within the environment to push information, rather than pull it
Vet the available tools within the environment for workflow automation, and apply / implement to the repeatable tasks to simplify daily operations for the IT Logistics team
Focus on high impact results and scalability, while attempting to improve wherever possible
Prepare analysis in an easily consumable format, appropriate for the audience, with ability to communicate the narrative behind the data
Learn and maintain comprehensive knowledge of the operations that drive operational data to contribute to data-based decision making
Understand high level goals with the ability to break them into smaller, more manageable tasks to contribute to gaining efficiency as an ongoing effort
Ability to shift priorities quickly, as the business environment evolves, and deliver results on daily, weekly, monthly, quarterly cadence
Engage with external partners, as needed, to assist in normalizing data from the source and creating long term, self service solutions
Lead & support ad-hoc inquiries related to pricing and contract negotiations, component quality, forecasting, vendor selection, relationship management, product lifecycle management, IT Logistics operations performance and supply assurance
Leverage (and develop) best practices in business intelligence from the existing Square hardware practice (and other relevant teams).
Work with operations on capacity planning, new product introduction readiness, product lifecycle management, forecasting and issue resolution.
Communicate to the team and senior management about all ongoing efforts, and any potential disruptions which can affect our ability to support our teams
Travel ~15%, mostly within the US, California
3-5 plus years experience in supply or inventory planning or business operations
2 plus years experience in dashboard development and workflow automation using scripts
Expertise in Microsoft Excel and/or Google Sheets, Tableau/Looker or relevant platform that can be easily translated to current available dashboarding/business intelligence tools
Experience translating consumer demand into supply plans
A persistent attention to detail
Curiosity, and the ability to work independently on defining and achieving specific outcomes based on team’s goals
Experience translating data into actionable information to drive results; proficiency in retail math
Bachelor's degree in business, operations, or other relevant field or equivalent experience
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.