Business Ops Specialist

  • Los Angeles, CA, United States
  • Full-time

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

Square is looking for a Business Operations Specialist to join the Marketing Operations team. You will be a partner and a resource to the Global Marketing team, helping to maintain budgets and organize planning, and project manage a variety of projects across the Central Marketing team. You will communicate with partners on marketing programs and their statuses, solicit feedback from partners to ensure continuous improvement, and ensure understanding of our goals with the operational budget. You are responsive and committed to improving operational efficiencies across the Global Marketing team. You are comfortable with spreadsheets and process while being able to get into the minds of those who don't. This role is eligible to work remotely.

You will:

  • Partner with Finance & Strategy to manage budget and investment strategy

  • Reconcile spend data and reporting to ensure data integrity across the organization

  • Monitor budget management system to maintain configurations

  • Partner with Accounting and Procurement to manage billing transactions, maintain vendor relationships, and contribute to month end close for the Global Performance team

  • Project manage budget improvements and internal integrations

  • Support the Global Performance team in the marketing planning process, inclusive of quarterly and annual strategic planning

  • Identify and define new opportunities, key initiatives, and operational gaps


  • 2+ years experience in an operational type role, preferably in Marketing

  • 2+ years of project management experience

  • High level of organization and strong communication skills

  • Analytical and problem-solving mindset

  • Demonstrated experience partnering with Accounting and Finance teams and managing budgets

  • Google Sheets power user

  • Strong bias to action and willingness to multi-task

  • Ability to think, adapt, and react in a high-energy, evolving, fast-paced environment

  • Comfort working with ambiguity

  • Experience with Oracle cloud is a plus


Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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