Ad Ops Associate

  • San Francisco, CA, United States
  • Full-time

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible, at Cash App you'll have the opportunity to make a real-world impact with your career.

Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.

Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.

Check out our locations, benefits and more at

Job Description

We are looking for an Ad Ops Associate that will play an integral role in building and maintaining the ad operations function, processes and team as part of Cash App Ads.  This role will report into the Product Ops Lead based in the US.

In this role you will

  • Create and manage process management systems related to the Cash App Ads program by creating, optimizing and implementing solutions to help scale the program.

  • Be an expert in technical requirements across our ad program. You will lead the launching of all campaigns and the management of these existing campaigns through expiration. 

  • Work closely with Account Management and Sales teams to ensure the streamlining of campaign launches, reporting, and execution.

  • Establish best practices and enable team members for client-facing communications of campaign performance including the ability to provide insightful feedback on questions related to technology, data, optimization & in-platform quality assurance.

  • Provide regular insight on innovation, processes and internal products that would improve the ads program and help scale it further.

  • Manage standard SLAs to meet external and internal campaign requirements in a timely manner


You Have

  • At least 2 years of ad operations experience with any of the following: digital marketing, fintech, media company.

  • Experience in process management and optimization and experience working with external partners.

  • Ability to write and troubleshoot basic SQL queries. 

  • Experience using data to build cases that persuade Engineers to prioritize tasks.

  • Proactive attitude with exceptional analytical, documentation, organizational, project management, and listening skills.

  • Strong collaboration skills with Product in coming up with long term solutions to drive scale.

  • Experience and comfort with working in high pressure, fast paced environments.

  • Comfort with ambiguity.

  • Innovative problem-solving skills.

  • Process driven professional who demonstrates strong time-management, prioritization, organizational skills.

  • BA/BS/BTech degree in Marketing, Finance, Economics or any other equivalent quantitative-heavy major, or equivalent work experience.

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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