Salesforce Solutions Architect

  • St. Louis, MO, United States
  • Full-time

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

As a Solutions Architect, you will be a part of the Square Automation team with a focus on supporting Square's Go to Market Technologies (e.g. Salesforce). The Solution Architect’s purpose is to accelerate delivery of customer centric solutions, drive consistent technology use, support business strategy, and provide adaptable architecture while remaining committed to managing risk and ensuring speedy progress. 

The successful candidate must be able to work directly with stakeholders to design highly usable, scalable, extensible, and maintainable solutions leveraging both declarative and development frameworks. They will be passionate about their work, self-motivated, detail oriented and have excellent problem solving abilities. They will deal with highly ambiguous problems, take responsibility for finding solutions, and will drive towards simple solutions to complex problems. They will exhibit core leadership skills and look for opportunities to bring more junior resources along for the journey.

You will:

  • Translate business requirements into well-architected end-to-end solutions that align with industry best practices and business goals

  • Create and present proposed solution designs clearly via diagrams, presentations, and verbally to business stakeholders

  • Make recommendations on integration strategies, platforms, and application infrastructure required to efficiently implement a complete solution while being laser focused on the resulting user experience

  • Produce high level project effort estimates and staffing requirements

  • Facilitate Architecture Review Board Sessions to provide feedback to Business Systems Analysts’ proposed solutions and provide go/no-go architecture decisions 

  • Work directly with business stakeholders to deeply understand and document their desired user experience and ensure all approved solutions align to business vision and goals 

  • Define project implementation strategy in collaboration with the Enterprise Product Managers

  • Own and maintain functional reference architecture diagrams and data flow diagrams to be used to baseline current state and aide in future state fit/gap assessment

  • Partner with Technical Architect to analyze the current architecture to identify weaknesses and opportunities for improvement from a system or experience perspective

  • Provide detailed evaluation of new & existing tools (3rd party or native) and how they would integrate with existing infrastructure, focusing on improving user experience. This includes buy vs build strategic analysis. 

  • Facilitate overall solution architecture best practices and knowledge sharing amongst the team, business partners and technical partners 

  • Provide thought-leadership to business partners by recommending innovative features, products, and technologies that should be introduced into the product roadmap to accelerate realization of business vision and goals


You have:

  • 2+ years of Salesforce Solution Architecture experience highly focused on user experience centric solution design

  • 5+ years of experience as a Business Systems Analyst with increasing levels of responsibility

  • 5+ years of experience including in-depth knowledge of Go to Market Technology (including but not limited to platform’s configuration, architecture, and implementation best practices

  • Ability to understand business requirements and convert them into solution designs

  • Deep understanding of Salesforce Lightning Experience with previous experience designing solutions for Lightning Experience migrations

  • Previous Salesforce Experience Cloud, Sales Cloud and Service Cloud implementation experience 

  • Proven ability to work creatively and analytically in a problem-solving environment

  • Deep understanding of how systems and automation support end-to-end business processes

  • Excellent leadership, organizational, and time management skills

  • Excellent communication, presentation, and interpersonal skills

  • Previous roles in a consulting or high growth, tech environment

  • Experience with agile-scrum methodologies

Even Better:

  • Certified Salesforce Architect, User Experience Designer, B2B Solution Architect, CPQ Specialist, Administrator, (Cloud Specific) Consultant, or App Builder

  • Previous experience managing people  

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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