Copywriter

  • Full-time

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

Square is looking for a senior-level copywriter to join our creative marketing team, with a focus on our Customers and Point of Sale business. This includes Square Point of Sale, Square Invoices, Square Virtual Terminal, Square Marketing, Square Loyalty, Gift Cards, and Directory. This is a crucial, hands-on role that requires the ability to translate project strategy into simple, easy-to-understand experiences.

As a senior copywriter, you will help communicate the value of Square's products across a variety of channels, such as email marketing, digital, video, photography, animation, and sales enablement. You will become an expert in our messaging and positioning, understanding how to best resonate with this specific audience and increase conversion across all our creative deliverables. You will reliably deliver writing that fits Square's voice and tone and delivers on the brief.

You Will:

  • Translate content and marketing strategies into copy for web product pages, email campaigns, instructional and promotional videos, paid and owned marketing, enterprise marketing collateral, fully integrated launch campaigns, and international launches
  • Effectively communicate the core values for our products and craft the story for our main audiences
  • Use customer and data insights to create inspiring work
  • Help set creative strategy for campaigns when appropriate
  • Bring fresh ideas that push creative work forward
  • Collaborate across the Square organization to provide a consistent, integrated customer experience and cohesive tone of voice
  • Consider audience journey across several brand touchpoints
  • Be willing to iterate quickly and receive feedback constructively
  • Work with copy editors and proofreading to write within the guides of our brand voice and tone

Qualifications

You Have:

  • 5+ years experience in a creative role
  • Excellent grammar, writing, and editorial skills
  • The ability to explain complicated products and processes in simple, human ways to both businesses and consumers
  • Creative flexibility—you can flex your writing style and adjust your language and tone based on your audience
  • Interest in understanding performance-based marketing strategies and tactics, and using data to make smart, hardworking creative deliverables
  • Interest in technology and the future evolution of content creation and distribution
  • The ability to work in a fast-paced environment and juggle several projects at once
  • A demonstrated ability to define, build, and differentiate brands
  • Ideally worked in cross-functional organizations
  • Product marketing examples showcased in portfolio is a bonus

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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