Workplace Experience Manager, Oakland
- Full-time
Company Description
Job Description
As the Oakland Workplace Experience Manager (WPX), your role is to ensure that the office is operating effectively every day, while building an environment that connects Block employees to each other and the community. You will lead an onsite team and collaborate with key partners across the company to help deliver a best in class workplace experience. Our WPX manager is a creative problem solver, poised under pressure, and a fierce advocate for the Oakland community.
You Will:
Facilitate day-to-day workplace operations
Responsible for building localized programs that connect Blocks with each other and their communities
Partner with cross-functional teams (Culinary, Facilities, Events, AV, etc) to ensure those areas of the office and events are running smoothly and efficiently
Collaborate with our central services team to ensure we are building a global workplace experience program
Create meaningful connections and experiences among employees, potential candidates and guests
Build trusted relationships with local team, site leads, and community partners
Lead the team seating moves, adds, and changes process
Responsible for managing the office budget and reconciling it monthly
Manage work order queue and ensure team is resolving all workplace tickets in adherence to established SLAs
Coordinate and manage vendors on site (janitorial, plants, landscaping, parking, furniture)
Create inspiring, engaging, and purposeful experiences that contribute back to our Square seller ecosystem and company purpose of economic empowerment.
Manage a community event space with retail operations
Work closely with our Global Social Impact team on community initiatives
Manage multiple public and internal events per week
Work with local artists to curate pieces for the in office and public gallery spaces
Qualifications
5+ years of experience as Office Operations Manager, Project manager, Workplace Experience Manager, or Community Manager
Experience working in retail, restaurants, and hotels a plus
Excellent communication skills; written, verbal, and strong public speaking skills
Demonstrated administrative experience supporting a team in a fast-paced environment
Ability to work on a team and independently
Extremely reliable and with impeccable attention to detail
Thrive in an environment with multiple different projects, prioritizing appropriately
Strong vendor management experience
Event management experience
Additional Information
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Perks
We want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.