Senior Program Delivery Manager

  • San Francisco, CA, United States
  • Employees can work remotely
  • Full-time

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible, at Cash App you'll have the opportunity to make a real-world impact with your career.

Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.

Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.

Check out our locations, benefits and more at

Job Description

As one of Cash Apps Program Delivery Managers, you’ll lead a complex, strategic and business-critical program that cuts across the organization. Tasked with spearheading and coordinating the delivery of multiple interdependent initiatives, we’re looking for leaders with world-class execution capability and high levels of resilience. Key to your success in this role will be the ability to apply a flexible and reactive approach that suits our dynamic and fast-changing environment, and act as the connective tissue across our cross functional, global teams.

We are much more than our job descriptions, but here’s where you will begin….

  • Work closely with sponsors, product leaders and departmental SMEs to help shape and form the strategy of the program
  • Build trust through strong relationships, across teams
  • Apply flexible and appropriate program management methodology to effectively plan and execute
  • Lead and track the end-to-end roadmap across Product & Eng, Sales, Marketing, Finance, Legal and Operations
  • Develop a close partnership with product management to provide execution firepower for our most critical initiatives
  • Ensure business objectives and targets are defined, measured and reported ongoing
  • Capacity plan across the program to ensure internal resources are available to meet objectives
  • Shape and deliver the communications & change management strategy
  • Forms working and steering groups to manage work streams and stakeholders across the org
  • Synthesize detailed product, project and program plans to inform and advise executive leadership
  • Lead and mentor product and program teams across the organizationa


You Have: 

  • You’ll have a passion for leading high-profile, complex programs of work in a dynamic environment
  • Your EQ and ability to manage stakeholders across all levels will be just as important (if not more so) than your project management toolkit
  • Ideally, you understand the payments ecosystem and have experience working with product teams to stand up new programs in this space 
  • You have a deep understanding of product delivery, including Agile, ideally with a product background
  • Your strong commercial acumen, with the ability to go beyond pure execution, will be put to good use
  • You’re comfortable and experienced working with Executive and C-suite level, with demonstrated experience presenting to these senior levels
  • While not required at this stage, you have some people leadership experience
  • You have strong resilience, and an ability to manage multiple competing priorities
  • You like to keep it real with your actions, be brave with your decisions, do the right thing for all our stakeholders and shape the future with excitement

Additional Information

Cash App treats all employees and job applicants equally. Every decision is based on merit, qualifications, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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