Senior Product Manager, Afterpay Strategic Partnerships

  • San Francisco, CA, United States
  • Full-time

Company Description

Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.

Founded seven years ago in Sydney, Australia, Afterpay has millions of active customers globally and is offered at the world’s best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. Afterpay is on a mission to power an economy in which everyone wins.

Afterpay is completely free for customers who pay on time – helping people spend responsibly without incurring interest, fees or extended debt. Afterpay empowers customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. We are focused on supporting our community of shoppers.

We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing.

Job Description

We’re looking for a Senior Product Manager to lead our strategic partnership merchant product team at Afterpay.

One of the key growth drivers for Afterpay and Block is our ability to form key partnerships and integrate deeply with strategic players to offer unique experiences to our end users. This role leads the team that builds these experiences - past examples include Afterpay’s integrations with Shopify, Stripe, and Square. This role encompasses all of our geographies globally to expand our reach to sellers from small business to big enterprises.

As a Senior Product Manager on the Square team you will impact millions of businesses that are expanding their sales online or in the real world. You will need to be both customer-centric and data-driven, able to balance the needs of our customers, partners and internal stakeholders. You will define success metrics and go-to-market strategies to create value for our customers, partners and Block. You will lead development of new experiences as you partner with our business development, engineering, design, analytics, and other teams across Block to release remarkable seller experiences.

You will:

  • Lead ideation, design, and technical development of features that will empower sellers to onboard and activate Afterpay and other Block services

  • Drive investment decisions within your team, and make and justify annual recommendations on investment-level for your product area

  • Define the product strategy and roadmap around the Afterpay seller experience with strategic partnerships in conjunction with our business development teams

  • Work with merchant-facing internal stakeholders, direct and utilize user research, data analysis, and market research to identify high priority seller and business opportunity areas

  • Validate whether product strategies will have the intended impact with a combination of qualitative user research and quantitative experimentation.

  • Gain agreement from executives and other senior team leaders

  • Edit project requirements, clarify implementation details, and make strategic tradeoff decisions as needed

  • Communicate and drive alignment on strategies and roadmaps within your team and with stakeholder teams at Square 

Qualifications

  • 5+ years of product management experience or equivalent, including 3+ years software product management
  • A strong sense of user empathy and interest in supporting independent businesses.

  • Strong design and product sensibilities

  • Experience developing product strategies and breaking them down into clearly scoped roadmaps and requirements.

  • Experience testing and launching products at scale with a high bar for experimental rigor.

  • Experience applying data to drive personalized experiences at scale

  • Ability to understand technical systems and how they operate, not necessarily in an engineering capacity, but enough to spot potential issues and make trade off decisions. 

  • Strong written and verbal communication skills, with the ability to create clarity from ambiguity and distill complex issues into easy to understand narratives.

  • Demonstrated excellence in using principled decision making to manage diverse stakeholders, including peers and executive leadership.

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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